This position will be responsible for IT account administration and JML (joiner-leaver-mover) management for all IT systems and business applications at the company - both internal and external facing. Responsibilities will include user administration of Active Directory, IAM/SSO, and SaaS application internal user and group accounts, working with system owners to maintain access, role, entitlement, and SOD (segregation of duties) matrices, and working with SailPoint’s customer and partner organizations to manage JML activities in all externally facing systems.
This position will also support SailPoint’s Identity Team on all identity governance activities (access requests, access certifications, access modeling and predictive identity, SOD analysis, provisioning/deprovisioning, audit, compliance, etc). This is an exciting position in a high energy environment at one of the most consistently highest rated “best places to work” in Austin over the past 10 years.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Performing provisioning, de-provisioning and account management/servicing across platforms (AD, SaaS applications and CIAM systems).
Modify and populate existing onboarding and access plans for application ecosystem. (Joiner-Mover-Leaver activities)
Communicate access and security procedures to end-users related to applications.
Liaise with business owners in maintaining up-to-date user roles, permissions, entitlement structures
Work with customer and partner teams to manage JML activities for externally facing systems
Support audit and compliance initiatives with the Identity Team in all identity governance functions (access requests, access modeling, certifications, SOD analysis, audit, compliance)
Perform account auditing across all SaaS applications
Manage company documentation, training, and workflows associated with user account management
Manage reporting, metrics, and analytics for all IT account administration activities
Respond to ticket escalations submitted by Desktop Support staff
Demonstrate professionalism and support directives of IT management
Other duties as assigned
REQUIRED QUALIFICATIONS
3+ years of user account administration experience in Active Directory at an enterprise level
Experience with Service Desk and Collaboration SaaS Applications.
Understanding of the fundamentals of SSO, IAM (identity access management), and IGA (identity governance and administration) systems and principles
Ability to manage complex cross-functional projects
Able to communicate with all levels of management
Ability to drive Innovation and maintain integrity of our processes and systems
Ability and desire to mentor and train others
Strong organization skills, ability to multi-task and determine and adjust priorities
Excellent PC / Technical skills
Detail-oriented and strong demonstrated initiative
Excellent verbal and written communication skills
Must be a self-starter with the ability to work independently or as part of a team
Must be able to work some nights and weekends when needed, available for on-call duty
Must be a US Citizen
PREFERRED QUALIFICATIONS
Experience with enterprise CIAM platforms
Experience with enterprise IGA and PAM platforms
Experience with configuring and administering SaaS applications in an enterprise setting
Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.
As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):
$59,800 - $85,400 - $111,000Base salaries for employees based in other locations are competitive for the employee’s home location.
Benefits Overview
1. Health and wellness coverage: Medical, dental, and vision insurance
2. Disability coverage: Short-term and long-term disability
3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children
5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
6. Financial security: 401(k) Savings and Investment Plan with company matching
7. Time off benefits: Flexible vacation policy
8. Holidays: 8 paid holidays annually
9. Sick leave
10. Parental support: Paid parental leave
11. Employee Assistance Program (EAP) and Care Counselors
12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
13. Health Savings Account (HSA) with employer contribution
SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact [email protected] or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
Top Skills
SailPoint Austin, Texas, USA Office
11120 Four Points Drive , Austin, TX, United States, 78726
International Culture




SailPoint aims to ensure that every element of its culture is both accessible and scalable, offering an enriching workplace experience for employees worldwide. Tied together by tools, practices and opportunities for connection, employees are empowered to make an impact together — from anywhere.
Engineering
Our engineering team is a remote-friendly team with a strong focus on career development and promotion. Our organization is comprised of small teams that are wholly responsible for one or more services, including architecture, development, quality, reliability, monitoring, and operations.
Professional Services
The professional services team at SailPoint prides itself on being an environment that fosters growth, collaboration and success. As an employee within professional services, you will have a chance to work with some of the biggest companies in the world, implementing one of the most sought-after solutions in technology. You’ll be part of a diverse, inclusive culture that makes it feel like a much smaller company.
Sales
At SailPoint, our sales crew members take part in our robust certification academy that features instructor-led webinars and self-service training. Our top employees from product, marketing, sales engineering, sales operations and sales lead these training sessions, delivering knowledge through storytelling, whiteboarding, breakout sessions and demos. At SailPoint our sales team is focused on being a collaborative atmosphere that is invested in our employees.
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