Responsible for maintaining IT systems, managing back-end platforms, and supporting end-user devices including computers and printers.
Job Title: IT Support
Position Type: FTE
Location: NYC, USA
Salary Range / Rate (Currency): approx $80,000
Job Responsibilities:
Job Requirements:
Position Type: FTE
Location: NYC, USA
Salary Range / Rate (Currency): approx $80,000
Job Responsibilities:
- Responsible for maintenance of the company's internal IT systems
- Manage and maintain back-end systems such as OA (Office Automation) and DevOps platforms.
- Maintain end-user devices including office computers, printers, access control systems, and surveillance equipment.
Job Requirements:
- Familiar with Linux system operations and maintenance (e.g., RedHat/CentOS); proficient in writing shell scripts.
- Experience with operations and maintenance of Windows/Mac operating systems and office computers; capable of reinstalling office computer systems
- Knowledgeable in building IT office environments and structured cabling (both strong and weak current).
- Familiar with configuration and management of DNS, AD, FTP, LDAP; understanding of virtualization technologies such as VMware, KVM, etc.
- Minimum 2 years of experience in IT Support
Similar Jobs
Artificial Intelligence • Machine Learning
The IT Support Specialist provides technical support to a remote workforce, manages Mac-only endpoints, ensures compliance, and improves IT processes.
Top Skills:
AtlassianBitdefenderConfluenceGitGoogle WorkspacesJIRAKandjiOffice 365Scripting Or Programming LanguageVpnZoom
Healthtech • Biotech
The IT Support Specialist, Tier II manages technical issues for users, oversees identity access management, supports onboarding/offboarding, and interacts with vendors for support.
Top Skills:
1PasswordConfluenceDocusignEntra IdJira Service ManagementMicrosoft 365N-CentralSharepointZoom Ai
Artificial Intelligence • HR Tech • Information Technology • Social Impact
The IT Support Specialist provides remote support for customers, resolves technical issues, and ensures customer satisfaction through effective communication.
Top Skills:
Office 365Remote Support ToolsTicketing SystemsWindowsWindows Server
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
