Lead Commercial Operations Manager

Key Responsibilities

• Lead end-to-end management of low to medium complexity commercial opportunities including parts, services, repairs, and upgrades
• Develop and execute deals that meet key targets and metrics, ensuring shareholder value
• Navigate the commercial process (Policy 5.0, R Process, tools, and DOA checklists) with occasional support
• Drive competitive pricing strategies and contribute to pricing recommendations aligned with business objectives
• Actively participate in deal negotiations with customers, preparing fallback positions and using persuasive approaches
• Draft clear commercial offers with appropriate structure, format, and minimal errors
• Compile and submit required tender documentation according to GE standards
• Effectively document work as it is being done per latest GE standards with minimal support
• Consolidate and interpret deal financials with accuracy, identifying financial risks and calculating impacts
• Prepare financial summaries including price/cost analysis, contribution margins, and cash flow projections
• Map out and build consensus from team members in regards  to delivery timelines, executing based on priorities for simple to medium complexity deals
• Utilize analytical thinking and commercial experience to address day-to-day problems with projects, product lines, markets, or customers
• Engage stakeholders to support deal timelines and maintain momentum
• Apply solid understanding of GE Standard Terms & Conditions and rationale behind GE standards
• Highlight typical deviations proposed by customers and obtain necessary approvals
• Quantify and demonstrate financial impact of T&C deviations
• Engage subject matter experts for input and validation on risk matters
• Propose solutions that demonstrate value and align with customer critical-to-quality requirements
• Coordinate with finance, engineering, site, OTR, project, and product line teams to support deal development
• Demonstrate solid understanding of stakeholders and decision-makers involved in opportunities
• Communicate complex information verbally and in writing, developing skills to tailor messages to different audiences, respectfully challenge opposing views to gain buy-in when necessary
• Build consensus among individuals and teams, aligning deal team efforts toward required outcomes
• Act as a resource for colleagues with less experience
• Train and mentor junior colleagues on basic techno-commercial concepts, tools, and processes
• Provide real-time, meaningful insights to develop and motivate team members
• Share constructive feedback when requested and accept feedback to improve performance

Required Qualifications

• Bachelor's degree from an accredited university or college, preferably in Business or Engineering discipline
• Experience in Sales, Commercial Operations, Proposals, or Contract Management within the power generation or energy services industry
• Demonstrated ability to develop proposals and negotiate with customers
• Good understanding of commercial processes, tools, and documentation standards
• Proven ability to analyze and resolve commercial and technical problems
• Strong project management skills with ability to prioritize and plan for simple to medium complexity deals
• Solid financial acumen with ability to consolidate and interpret deal financials
• Strong oral and written communication skills in Portuguese  and English

Desired Qualifications

• Experience with Gas Power products including parts, services, repairs, and upgrades
• Oral and written communication skills in Spanish
• Knowledge of GE Gas Power commercial processes (Policy 5.0, R Process, DOA checklists)
• Familiarity with terms and conditions in power generation contracts
• Understanding of power plant operations and customer business models
• Experience working in matrix management environments
• Six Sigma or formal project management certification
• Track record of meeting commercial targets and KPIs