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The Associate Customer Support Technician will assist customers with software and hardware inquiries while providing excellent customer service via phone, email, and chat. Responsibilities include troubleshooting, problem resolution, and escalating issues as needed.
Top Skills:
FreshdeskJIRAMicrosoft ApplicationsSalesforceTalkdesk
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The Customer Support Technician provides technical assistance and support to customers regarding software and hardware, resolving issues, documenting cases, and contributing to team efforts.
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Applied EpicSaaS
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As a Pharmacist, you will verify medication orders, communicate with veterinarians and pet parents, supervise pharmacy staff, and ensure compliance with regulations.
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At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.
Cadence Design Systems is looking for a highly motivated engineer to work with the Modus Test R&D team working on Design For Test (DFT) and Automatic Test Pattern Generation (ATPG) Software.
What You'll Be Doing
- Work as a team to build reliable, scalable and high performance software that are easy to use by engineers worldwide
- Develop software tools in C/C++ to support DFT/ATPG
- Research and develop software solutions to allow greater efficiency in software architecture and algorithm optimizations
What We Need To See
- BS (or equivalent experience) and 7+ years of software development experience, MS preferred
- Experienced with modern C++, Unix/Linux and scripting
- Experienced with static and dynamic code analysis tools
- Solid understanding of algorithms, computer architecture and computer science theory
- Passionate about SW development processes
- Flexibility/adaptability for working in a dynamic environment with different frameworks and requirements
- Excellent communication, interpersonal and customer collaboration skills
Ways To Stand Out From The Crowd
- Experience in VLSI and/or DFT/ATPG.
- Experience with multi-threading and distributed software
- Experience in algorithmic and computational software
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
