Learning & Development Specialist IV- National Accounts

The next part of your journey is right around the corner — with The Standard.

A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

The Learning & Development Specialist IV of National Accounts is responsible for developing the capabilities of Sales and Client Management professionals across the Regional and National account segments under our sales organization.

The role focuses specifically on field sales execution, client management excellence, and broker engagement, ensuring employees possess the knowledge, skills, and behaviors necessary to compete effectively in the marketplace. The role also needs to demonstrate strong facilitation, consulting, and leadership capabilities.

You will serve as a trusted advisor to sales leadership, translating field realities into actionable training strategies that strengthen sales performance and client outcomes.

Principal Duties and Responsibilities:

• Deliver role-based training to corporate Sales and Client Management professionals

• Reinforce effective sales and client management practices

• Improve field processes and operational efficiency

• Enhance broker and customer engagement capabilities

• Partner with enterprise Learning & Development teams to align training content with organizational standards

Knowledge, Skills, and Abilities:

• Field Sales Expertise

• Sales Coaching and Facilitation

• Client Management Best Practices

• Broker Relationship Dynamics

• Business Acumen

• Consultative Problem Solving

1. Lead National Accounts Sales & Client Management Training

Designs and delivers advanced training for National Accounts roles including:

• EB National Sales Consultants

• VB National Sales Consultants

• National Account Consultants

• Client Manager National Accounts

• Account Specialist Onsites

Training focuses on strategic selling, complex broker relationships, client retention strategies, and consultative benefit solutions.

2. Develop Advanced Sales Capability Programs

Designs and facilitates advanced capability programs that strengthen:

• strategic account management

• consultative selling

• broker relationship management

• multi-product solution selling

3. Serve as Strategic Advisor to Sales Leadership

Partners with Sales and Client Management leadership to identify capability gaps and develop training strategies that support business growth and client retention.

4, Improve Sales and Client Management Processes

Provides insight into field practices to improve:

• sales processes

• client management workflows

• operational efficiency

• broker engagement strategies

5. Partner with Enterprise L&D

Collaborates with enterprise L&D to ensure alignment with enterprise learning frameworks while maintaining a focus on field execution and sales capability.

Job Specifications:

Required education: Bachelor’s degree

Required experience: 8–12+ years of experience in employee benefits sales, national account management, or distribution leadership. Preferred experience: Experience designing and delivering advanced sales capability programs.

Travel Requirements:

 Occasional travel only (such as for planning purposes, team-building, or conferences) may be required.

We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect:

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions

• An annual incentive bonus plan

• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure

• A supportive, responsive management approach and opportunities for career growth and advancement 

• Paid parental leave and adoption/surrogacy assistance

• An employee giving program that double matches your donations to eligible nonprofits and schools

In addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at The Standard.

• Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.

The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data.

Salary Range:

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. The Standard offers a drug- and alcohol-free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on The Standard's property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. After any conditional offer of employment is made, the background check will include an individualized assessment based on the applicant’s specific record and the duties and requirements of the specific job. Applicants will be provided an opportunity to explain and correct background information. All employees of The Standard must be bondable.