Manages sales orders, shipment processing, backlog monitoring, returns, defective shipments, and delivery or billing blocks. Provides order status updates, processes non-standard orders, reschedules orders as materials become available, and coordinates with global logistics, customer service, sales, and internal teams. Uses SAP and other tools to extract data for reporting and analysis while prioritizing multiple tasks and changing workloads.
Job Description
We are seeking a Logistics Admin to join our Logistics/ Order Management team. In this role, you will work with and communicate cross-functionally with internal customers, multiple departments and teams.
This team monitors daily backlogs of orders/deliveries shipping from our Memphis/Cedar Creek sites as well as processing non-standard orders. Team member will work closely with other Logistics teams globally.
Principal duties and responsibilities
- Maintain sales orders to ensure they are updated as engineering changes are implemented.
- Attend meetings as a representative of the team to exchange information with other departments.
- Provide accurate, timely, and up-to-date order status to requestors via email, database tools, verbally, or other methods.
- Report proactive order status in times of heavy backlog or longer than expected lead times.
- Processes Internal orders, No Charge orders, and other non-standard orders and ensures timely shipment and reporting.
- Ensure sales orders are rescheduled and shipments are processed as material becomes available.
- Work with Customer Service/Sales Reps globally to ensure order accuracy, and timely removal of delivery blocks preventing shipment or billing blocks preventing invoicing.
- Adapt to changing priorities, multi-task, and prioritize work to successfully accomplish job duties.
- DEFOA – Defective on arrival. Investigate, document, and review defective shipments for further actioning.
- S&OE – Sales & Operation Execution; represent Order management in cross functional forums, providing review and updates related to order backlog.
- Extract data from SAP or other tools for reporting and data analysis.
- Returns – Review inbound return shipments, investigate discrepancies or issues, and document all findings for appropriate follow‑up actions.
- Other duties as assigned.
Work Schedule: 8:30 am – 5:00 pm or 9:30 am – 6:00 pm; Training: 7:00 AM – 3:30 pm
Qualifications- High School diploma or General Equivalent Diploma (GED) required. Some level of further education/formal training is preferred.
- Minimum of 1 year of relevant experience in a similar role.
- Strong working knowledge of Microsoft Excel and Word, with proficiency in creating and maintaining spreadsheets and documents.
- Supply chain management experience is highly preferred.
- Requires accuracy, attention to detail, and strong organizational skills.
- Ability to prioritize the most critical action items/orders.
- Knowledge of ERP systems, with SAP experience required.
- Strong planning and organizational skills are highly preferred, with the ability to effectively prioritize and manage multiple tasks.
Additional Details
This job has a full time weekly schedule. Applications for this job will be accepted until at least November 6, 2026 or until the job is no longer posted.The full-time equivalent pay range for this position is $20.77 - $32.45/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email [email protected] or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.Travel Required: OccasionalShift: DayDuration: No End DateJob Function: ManufacturingAgilent Technologies Austin, Texas, USA Office
Austin, United States
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