Lead daily logistics operations to meet SLAs and budgets; manage and develop frontline supervisors; document SOPs; monitor KPIs and costs; coordinate cross-functional partners; ensure compliance, mitigate risks, and drive process improvements.
Logistics Operations Manager
Mission-Driven Leadership | Operations | Supply Chain
Position Overview
We are seeking a Logistics Operations Manager with a strong operational mindset to lead, coordinate, and continuously improve end-to-end logistics activities. This role is ideal for operations professionals who excel in mission execution, resource management, and leading diverse teams in fast-paced environments.
Key Responsibilities
- Lead daily logistics operations to ensure on-time, on-budget, and mission-ready execution
- Manage customer Service Level Agreements "SLAs"
- Routine reporting to Executive Management
- Manage and develop frontline supervisors and operational team; establish clear expectations, accountability, and performance standards
- Identify, implement and maintain employee development initiatives
- Translate strategic objectives into operational plans and execution timelines
- Monitor KPIs, readiness metrics, and cost controls; implement continuous process improvement
- Documentation of Standard Operating Procedures "SOPs"
- Coordinate with cross-functional teams and external partners to remove operational obstacles
- Ensure compliance with safety, regulatory, and quality standards
- Identify operational risks and develop contingency and mitigation plans
Preferred Background & Experience
We strongly encourage applications from:
- Leaders with experience in:
- Supply chain, 3PL, inventory control, warehouse/stockroom operations
- Operations planning and execution
- Employing technology to improve supply chain logistics operations
Qualifications
- 5+ years of logistics, operations, supply chain, 3PL leadership experience
- Proven ability to lead teams, manage competing priorities, and meet deadlines
- Strong planning, problem-solving, and decision-making skills
- Strong technology skills including, ERPs, Microsoft, AI and Power BI
- Experience using operational data to drive performance
- Excellent communication and stakeholder coordination skills
- Bachelor’s degree preferred (or equivalent experience)
What We Offer
- Competitive compensation and benefits
- Leadership autonomy and clear performance objectives
- Dynamic professional development environment
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