Manager of Internal Communications

• Manage the development and execution of internal communications strategies and plans aligned with organizational priorities. 
• Implement data-informed communication tactics to reach diverse audiences, including team members, physicians, nurses, and frontline staff. 
• Manage day-to-day execution of systemwide communications, ensuring accuracy, clarity, and timeliness.
• Develop and execute internal communications across key channels, including: Systemwide newsletters (team member, leader, nursing, physician editions), Digital signage and screen content, Intranet articles, announcements, and campaigns; Video content in partnership with creative teams.
• Manage day-to-day content updates for digital screens, ensuring relevance and consistency. 
• Manage editorial planning and production of targeted newsletters. 
• Track performance metrics and recommend improvements based on engagement data.
• Partners with internal stakeholders (HR, clinical teams, operations, etc.) to advise and support communication needs including coordinating messaging and positioning as needed. 
• Develop communication strategies and plans for program launches, updates, changes and initiatives.
• Partners with others to recommend scenario plans and preparation to mitigate crisis. 
• Manage and recommend internal communications strategies and plans for urgent or sensitive issues, including employee updates, FAQs, and leadership messages.
• Lead, manage and mentor junior team members or contributors. 
• Manage multiple projects simultaneously, ensuring deadlines and quality standards are met.

• Bachelor’s degree in public relations, journalism, communications or related field required
• 6 years of experience with internal communications, corporate communications, or employee engagement required
• 2 years of formal leadership required
• Experience in healthcare or large complex organizations preferred

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years. 

Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston; and Texas Children’s Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children’s Health Plan, the nation’s first HMO focused on children; Texas Children’s Pediatrics, the largest pediatric primary care network in the country; Texas Children’s Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation. 

 To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.

 Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.