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The Commercial Account Manager drives client satisfaction, revenue growth, and manages post-sales for T&E programs using the Navan platform, while collaborating with various teams.
At Navan, Sales Development is more than pipeline generation—it's a strategic talent engine fueling the growth of our sales organization. As Manager of Sales Development, you will significantly shape our ability to scale by attracting, developing, and empowering exceptional talent to drive business impact.
What You'll Do:
- Hire, onboard and ramp a team of 6-8 sales development representatives and achieve monthly, quarterly, and annual revenue targets
- Design, deliver, and refine regular training and enablement workshops, with targeted coaching in prospecting techniques, objection handling, discovery conversations, call coaching, and other core sales development skills.
- Drive a consistent and impactful operational cadence through weekly and monthly meetings designed to align, inspire, and motivate SDRs to exceed goals.
- Collaborate cross-functionally with leaders across Sales, Marketing, Operations, Strategy, and Enablement to ensure alignment and seamless execution of SDR initiatives.
- Continuously assess, refine, and optimize SDR processes and strategies, proactively identifying opportunities for improvement and implementing measurable solutions.
- Act as a strategic partner to sales leadership, ensuring robust talent density, accelerated rep development, and consistent achievement of pipeline generation targets.
What We're Looking For:
- 2+ years of experience managing sales development team in a SaaS company
- 1-3+ years experience in a closing quota carrying role (preferably as an Account Executive) and a proven track record of managing to core KPI’s
- Success in overachieving quotas and targets
- Ability to drive and manage cross-functional initiatives at scale
- A love for coaching and mentoring new sales leaders early in their own sales careers
- Familiarity with data analysis and reporting to make quick, informed decisions
- Strong communication skills, both written and verbal, in-person or on the phone
- A passion for operational rigor and excellence. You love finding the levers to accelerate growth.
- A willingness to challenge the status quo. You are excited to experiment, measure and iterate.
- Must be OK with an in-office policy 4 days/week.
Navan Austin, Texas, USA Office
501 Congress, 5th floor, Austin, TX, United States, 78701
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
