Owns end-to-end program management for AI patient engagement initiatives, including scheduling outreach, practice adoption, launch readiness, vendor performance, and program health reporting. Leads cross-functional workstreams shaping the AI roadmap, facilitates stakeholder engagements, and develops executive recommendations. Evaluates early-stage solutions through market research, assumption testing, project scoping, piloting, and business-case development.
The Manager of Transformation owns program management for Aledade’s AI patient engagement initiatives, especially AI-enabled scheduling outreach. You will lead the program end to end, driving practice adoption and launch readiness, managing vendors, and tracking program health through pipeline reporting and dashboards. You will also lead cross-functional workstreams that shape the AI roadmap and incubate early-stage ideas by researching the market, testing assumptions, and building business cases. This remote role reports to the VP, Strategic Planning, and suits an analytical, action-oriented self-starter who is comfortable with ambiguity and with working alongside senior executives.
We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home within the US or be based from Bethesda, MD office.
AI Patient Engagement Program Management:
- Lead end-to-end execution of Aledade’s AI scheduling outreach program.
- Drive practice adoption and launch readiness
- Manage vendor performance, and serve as the primary cross-functional liaison to resolve operational blockers.
- Develop and maintain pipeline reporting and dashboards to track and provide program health updates and key milestones.
Lead Cross-Functional Workstreams:
- Drive day-to-day progress across cross-functional workstreams to shape the AI patient engagement roadmap.
- Facilitate practice pitches, vendor engagements, and internal strategic working sessions.
- Synthesize findings into data-driven, actionable recommendations for executive leadership.
Solution Incubation & Piloting:
- Scope, evaluate, and advance early-stage initiatives by conducting market research, defining project scope, testing critical assumptions, and building strategic business cases.
Minimum Qualifications:
- Bachelor’s degree
- 8+ years of experience in program management, healthcare operations, strategy consulting, or investing
- Proven track record of driving programs to measurable outcomes
- Experience automating workflows with AI and familiarity with AI-enabled patient engagement tools
- Action-oriented execution style with high comfort navigating ambiguity and moving rapidly from analysis to results
- Strong analytical capabilities, including building financial and operational models and translating data into key insights
- Exceptional written and verbal communication skills
- Strong interpersonal skills with proven ability to manage complex cross-functional stakeholders and engage senior executives
- Ability to independently deliver near-final work products early for rapid iteration across concurrent projects
- Strong problem-solving ability using hypothesis-driven analytical methods to prioritize, execute with detail, and manage multiple responsibilities
Preferred Qualifications:
- Master’s in related field, such as MPH, MBA, or MHP
- Experience in value-based care, digital health, or health tech
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
Who We Are:
Aledade PBC, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade PBC, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade PBC, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
Aledade Austin, Texas, USA Office
Austin, Texas, United States
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