Manager, Workforce Strategy

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

The Workforce Strategy team partners with leaders across HR, Finance, and the business to ensure eBay has the right workforce, in the right places, with the right skills, at the right cost—now and over the long term! Our mission is to build and sustain a comprehensive, coordinated workforce plan, aligning business strategy, financial planning, and talent decisions to help eBay strategically manage workforce investments and deliver on its business goals!

This role sits at the intersection of strategy, analytics, and execution, leading high-impact initiatives across strategic workforce planning, organizational design, and workforce transformation. The Manager, Workforce Strategy works closely with cross-functional partners to translate insights into action, influence leadership decision-making, and embed workforce planning into core business rhythms. The role reports to the Director, Workforce Strategy and offers exposure to enterprise-level priorities within a high-trust team environment.

• Provide strategic guidance on eBay’s workforce strategy and design, using principles around the right shape, size, skill, site, and spend.

• Understand the current state of workforce strategy related practices and develop plans to mature and scale them.

• Integrate workforce planning into business rhythms and company priorities—linking to org design, talent, and financial planning.

• Translate principles into actionable roadmaps that drive long-term workforce efficiency and agility.

• Lead key workstreams within broader Workforce Strategy and AI workforce transformation initiatives.

• Deliver structured, high-impact outputs (e.g., strategy decks, executive updates, project roadmaps).

• Drive clarity, remove blockers, and ensure accountability for milestones and outcomes.

• Provide strategic support to leadership and adapt plans in response to changing priorities.

• Build positive relationships across HR, Finance, and Business Units to drive alignment and influence direction.

• Navigate competing priorities while ensuring input is balanced with forward momentum.

• Facilitate decision-making forums, working sessions, and executive alignment across functions.

• Track and analyze company-wide headcount planning efforts to identify trends, gaps, and opportunities.

• Translate workforce and organizational data into clear, actionable insights for business decisions.

• Support selection and rollout of technologies and tools to enable scalable workforce strategy.

• Lead change management and communication efforts to drive adoption and impact.

• Self-starter with strong consulting skills—able to frame issues, push for clarity, and drive alignment.

• Influential communicator with a collaborative approach to stakeholder management and change leadership.

• Reliable and delivery-focused—consistently follows through and is recognized as a trusted partner

• Dedication to working the Hybrid Model with 3 days per week onsite at either our Salt Lake City, UT office or our Austin, TX office.

• Deep experience in workforce strategy, enterprise planning, consulting, analytics, finance, HR, or a related field, with the ability to lead through ambiguity and complexity.

• Sophisticated analytical and strategic thinking skills, translating complex data into clear, executive-level insights and recommendations.

• Demonstrated success leading enterprise, cross-functional initiatives and influencing senior stakeholders without direct authority.

• Executive presence with strong written and verbal communication skills, including the ability to frame issues, facilitate decisions, and drive alignment.

• A strong track record of ownership, follow-through, and results delivery.

• Ability to operate effectively in a hybrid, global environment across functions, locations, and time zones.

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The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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