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Manages a mortgage and consumer lending department of 15 or more employees, including supervisors and operations managers. Oversees daily operations, performance, staffing, compliance, budgeting, policy development, contingency planning, reporting, and process improvement. Leads department-level projects, supports strategic initiatives, and ensures operational efficiency and regulatory adherence. Provides coaching, performance management, and professional development for direct reports.
Overview:
Manage a Mortgage/Consumer Lending department by overseeing a staff of supervisors and / or operations managers ensuring operational efficiency and targeted results are met. Provide operational, technical and functional expertise in work policies and procedures. Oversee a staff 15+ employees including supervisors and operations managers to ensure efficient day-to-day operations.
Primary Responsibilities:- Manage either a department or a major unit of a large department which encompasses either a single major business / function or multiple functions ensuring operational efficiency and targeted results are met.
- Responsible for the planning, leadership, problem resolution, analysis and reporting for assigned department.
- Plan and implement new methods and procedures to make daily operations more efficient. Implement recommendations for department policy changes and creates new unit policy and procedures. Consults and communicates with operations staff.
- Contribute to strategic planning and short-term initiatives. Responsible for department contingency planning and regulatory compliance.
- Responsible for providing the lead on multiple projects at the department or division level. May represent the department on outside projects.
- Support annual budget process and is financially accountable for department/unit.
- Exercise usual authority of manager concerning staffing, performance appraisals, promotions, salary recommendations and terminations. Oversees training and development of direct reports.
The position is responsible for the day to day and strategic direction of the department and requires knowledge of business, applicable regulations and affiliated technology.
The position works with uncertainty with discretionary solutions, possesses moderate risk to organization.
Responsible for multiple direct reports at both a supervisor and / or operations manager level. Oversee a department of 15+ employees.
Education and Experience Required:Bachelors Degree,
OR in lieu of degree,
Four to five years relevant experience.
Minimum four years operations experience.
Minimum four years supervisory/management experience.
SAFE Act registration required.
Education and Experience Preferred:Masters Degree preferred.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $74,600.00 - $124,400.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above corresponds to our national pay range for this role. The specific pay range applicable to you may vary based on your location.LocationClanton, Alabama, United States of AmericaWhat you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
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- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
