Develops and executes strategic account plans for national healthcare accounts, building C-suite and decision-maker relationships, increasing account penetration, and identifying direct and indirect business opportunities. Coordinates internal sales, marketing, service, and industry resources; presents technical product demonstrations; negotiates preferred supplier relationships; and leads competitive business development efforts. Requires strong customer relationship management, executive business acumen, strategic planning, negotiation, and willingness to travel up to 50%.
The National Accounts Director cultivates true partner strategies for strong relationships between Sun Nuclear and Strategic Accounts including: National Accounts IDNs. Strategic relationships are designed to maximize SNC’s direct and indirect long term business opportunities.
Key Areas of Responsibility:
Manage development of Strategic accounts, to determine how SNC can add value to the client’s organization, developing a corresponding account strategy, and coordinating efforts within the account:
- Establish and maintain customer relationships at all levels, including the C-suite
- Utilize District Sales Manager’s as a resource to maximize potential within Strategic accounts
- Develop relationships with key decision makers at Strategic accounts to identify and maximize business opportunities
- Develop effective customer relations within assigned accounts in order to ensure satisfaction, service, and promote needs awareness. Increase account penetration by understanding customer’s equipment roadmap to align with SNC’s solutions and abilities
- Ensure consistent approach to accounts across geographies, local and national decision makers
- Maintain variety of contacts within Company to gather and exchange information related to sales goals and results, product availability and pricing, marketing strategies and plans, and status of orders. Conduct group presentations to include decision makers on SNC solutions
- Assist with leading business development efforts in an aggressive and competitive manner
- Coordinate resources available in industry channels, other lines of business and service lines within the industry
Knowledge, Skills & Abilities
- Bachelor's Degree in Business or a related field of study is preferred
- A minimum of five years of customer relations experience is required
- Skills in overcoming entrenched competitors and building exclusive or preferred supplier relationships are required
- Possess an entrepreneurial spirit for growing, managing, and developing new opportunities
- Attention to detail, with the ability to meet deadlines and prioritizes tasks
- Ability to demonstrates strong technical competence and executive-level business acumen
- Exceptional follow up and follow through on various customer communications
- Excellent negotiation and problem solving skills with a highly strategic perspective to best position SNC
- Ability to create and present technical demonstrations proficiently to showcase the features and benefits of SNC products
- Willingness to travel 50% preferred
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