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UOB

Online Acquisition Officer

Reposted 4 Hours Ago
Be an Early Applicant
In-Office or Remote
21 Locations
Junior
In-Office or Remote
21 Locations
Junior
The Online Acquisition Officer is responsible for handling customer inquiries, processing documentation for credit reviews, and cross-selling banking products while maintaining strong customer service ethics.
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About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

  • To get customers to submit the relevant income documents and to verify them before submitting for processing.
  • To handle both customers enquiries & complaints and reply to them in timely manner.
  • Follow up with the processing team to get the status update
  • Gathering proper documentation for credit limit review
  • Able to handle inbound and outbound calls with confidence
  • Must be competent in handling various customer’s objections
  • Able to work in a fast and multi-tasking environment
  • Cross-sell personal Loan and fund transfer to customers

Requirements:

  • Preferrable with experience in tele sales n in banking
  • Able to conduct cold calling with confidence
  • Strong sales ethics and good service mindset

Additional Requirements

Develop, Engage, Execute, Strategise

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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