Leads restaurant operations, team performance, staffing, financial management, food safety, customer service, and implementation of company initiatives. Oversees profit and loss, labor and food costs, hiring, employee development, performance assessments, operational execution, reporting, and complaint resolution. Requires restaurant or hospitality management experience and strong budgeting, recruiting, coaching, compliance, and presentation skills.
Welcome to Whataburger Careers!
Total Rewards:
- Opportunity to Earn a Six Figure Income
- Weekly Pay
- Uncapped Bonus (incentive) Potential with Monthly and Annual Payouts
- Performance for Pay Program – Eligibility to Receive a Pay Increase Once a Year, Based on Performance
- Schedule Flexibility
- Leadership Development and Career Growth Opportunities
- Healthcare and Life Insurance Benefits
- Paid Time Off - 5 Weeks on Day 1!
- 401(k) Savings Plan with a Competitive Company Match
- Paid Parental Leave - Subject to meeting eligibility requirements
- Short-Term Disability
- Long-Term Disability
- Scholarship Program - You and Your Dependents are Eligible!
- Whataburger Family Foundation (Hardship Grant Assistance)
- Discounted Meals For You and a Guest
- Wireless Service Discounts
- Computer & Software Discounts
- Fitness / Gym Discounts
- Awards and Recognition For All You Do
- Retirement Celebration Program
Responsibilities:
- Manages profit and loss, oversees financial tasks such as cash reporting, labor, food expenses, repairs, and maintenance.
- Responsible for attracting and retaining talent through key hiring decisions, growth and development plans, and regular performance assessments.
- Works with Managers and the Market Leader to execute operational plans.
- Monitors restaurant performance and processes utilizing reporting tools, customer metrics, and labor metrics.
- Maintains restaurant safety protocols through promotion of all food safety policies, procedures, tools, and systems and creation of a safe work environment.
- Builds relationships with customers and resolves customer complaints.
- Responsible for rollout and adoption of all change initiatives, to include new products, systems, company campaigns and strategies.
Key Skills:
- Budgeting
- Recruiting
- Coaching
- Restaurant Operations
- Food Safety
- Presentation Skills
- Labor Law Compliance
Preferred:
- Associate degree or equivalent work experience.
- 2+ years of management experience in the restaurant or hospitality industry.
Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.
*Eligibility rules may apply
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