Operations Analyst

We are seeking a detail-oriented and analytical **Operations Analyst** to help evaluate business processes, analyze operational data, and identify opportunities to improve efficiency. In this role, you will work with different teams to support data-driven decision-making, monitor performance, and contribute to the improvement of day-to-day operations.

The ideal candidate has strong analytical and problem-solving skills, is comfortable working with data and reports, and can communicate findings clearly to colleagues and stakeholders.

## What You'll Do

- Analyze operational processes, workflows, and performance data to identify trends and opportunities for improvement.
- Collect, organize, and review data from multiple sources to support business and operational decisions.
- Prepare reports, dashboards, spreadsheets, and presentations to communicate operational findings.
- Monitor key performance indicators (KPIs) and assist with tracking progress toward operational goals.
- Identify process gaps, inefficiencies, and recurring issues and recommend practical solutions.
- Collaborate with internal teams to understand operational needs and support improvement initiatives.
- Maintain accurate documentation of processes, workflows, reports, and analytical findings.
- Validate data for accuracy, completeness, and consistency before preparing reports or recommendations.
- Assist with project planning, progress tracking, and coordination of operational activities.
- Support the development and improvement of operational procedures and reporting processes.
- Communicate findings and recommendations clearly to supervisors and relevant stakeholders.
- Protect confidential business and operational information in accordance with company policies.
- Perform additional research, reporting, and analytical duties as assigned.

## What We're Looking For

- Strong analytical, problem-solving, and organizational skills.
- Ability to interpret data and communicate findings clearly.
- Strong attention to detail and commitment to accuracy.
- Proficiency with spreadsheets and reporting tools.
- Ability to manage multiple priorities and meet deadlines.
- Strong written and verbal communication skills.
- Ability to work independently while collaborating effectively with a remote team.

## Preferred Qualifications

- Previous experience in operations, business analysis, data analysis, or a related field.
- Familiarity with Microsoft Excel, Google Sheets, Power BI, Tableau, or similar reporting tools.
- Experience monitoring KPIs and preparing operational reports.
- Familiarity with project management or workflow tools such as Asana, Jira, or similar platforms.