Payment Support Specialist (Bilingual English/Spanish)

Payment Support Specialist (Bilingual English/Spanish)

Location: Remote

$19.50/Hourly

Join the Conduent Customer Service Team 

As a Payment Processing Specialist, you will provide document review and data support to our client. Your assistance will make a positive difference in the organization you support. You will be able to provide successful administration. 

Working for you 

Here are a few good reasons to work at Conduent: 

• Paid Training 
• Pay is $19.50/hour, which may be below your state’s minimum wage. Please take this into consideration when applying.
• Medical, dental, 401K/matching, vision benefits, and more! 
• PerkSpot - Employee discount program 
• Career growth opportunities 
• Positive employee friendly culture 
• Schedules from 8:00 AM - 8:00 PM (EST) Monday to Friday (Full Availability to work on different schedules)

• Equipment is provided.

  
  

About the Role 

You will support Expert pay, a child support payment processing center, Expert pay process payments for the 50 states of the United States plus Hawaii and Puerto Rico. Provide assistance to Parents Paying Support, Employers and Payroll service providers, your service is to help users to navigate on the website, reactivate accounts and send passwords, inquiries about their payments.

Preferred Skills/Experience

• Good Grammer and Computer Skills.
• Identifying customer needs, answering questions, or resolving problems
• Providing customers with important information while communicating in a warm empathetic manner
• Provides administrative support to the business operations by performing processing tasks
• Providing exceptional customer service

Requirements 

To be successful in this role you will: 

• Fluent English and Spanish.
• Internet at Home (25 MBPS)
• Have a High School Diploma or an equivalent level of education. 
• Must be able to submit to a pre-employment screening.
• Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship. 

Come join us and grow with a team of people who will challenge and inspire you to be the best!   

We are currently NOT hiring in the following geographies, including but not limited to: 
States: AK, CA, HI, MA, IL, MT, NY & Puerto Rico 
Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC

Apply Today!

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Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $19.50.  

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.