Payroll Senior Analyst

About BCforward BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward’s team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average.

Position: Payroll Analyst

Location: SAN ANTONIO TX 78205

Duration: 12+months

The role will be primarily responsible for efficient service delivery of Payroll for our client.

Co-ordinate and deliver cyclical payroll activities and ensure completeness in a timely and accurate manner through our client’s payroll system

Responsible for processing and checking payroll and sending payroll file to & from vendor/in-house payroll provider

Co-ordinate and deliver off-cycle payroll activities and ensure completeness in a timely and accurate manner through our client’s payroll system

Manage Work Schedule and validate Time Data from our client’s time administration systems Perform transactional activities of a more complex nature, act as a SME for specific specialist activities and deliver operational excellence

Providing process specific sign-off or approval where needed

Deliver and maintain high customer satisfaction ratings by processing transactions accurately and meeting agreed service levels for process specific area

Perform customer request/problem identification and follow defined incident notification and escalation procedures

Identify risks associated with execution of the assigned tasks within the business process and escalate / mitigate / resolve as required

Understand and comply with internal controls, regulations and security requirements linked to the business process and support on internal audit requests and quality assurance requests. Responsible for gathering evidence for SOX

Contact with all payroll vendors/in house payroll provider for all payroll related queries

Accountable for Payroll calendar

Responsible for other Payroll activities including but not only limited to: transferring data to Payroll Finance, any additional payroll runs, manual deductions, making payroll adjustments, manual payment, managing cut off dates etc.

May be responsible for tax filing if applicable

Responsible for managing Payroll audits

Competencies and Skills:

Extensive prior Payroll experience required

Desirable prior Ceridian experience

Fluent in English

Deductive reasoning, analytical, and problem-solving skills

Excellent written and verbal communication skills, ability to present complex data/credit issues to management

Focus on client and service mindset with a commitment to a high level of customer service

Ability to work under pressure to short deadlines

Ability to observe the need for changes/improvements in the processes

Ability to communicate clearly and concisely at all levels of the business

Must work with the highest level of trust, integrity, honesty and confidentiality

Ability to manage workload independently

Functional / Technical:

Good Computer Proficiency

Experience with Microsoft Office suite (Word, Excel, PPT) including advanced MS Excel Skills

Experienced Workday administration preferred but not essential

Excellent conceptual Payroll process Knowledge

Ability to learn new applications/software systems effectively and efficiently

Work Experience:

3+ years of applicable work experience in Payroll functions with in-depth Payroll processing knowledge

Experience with multiple stakeholders across different countries

Must be able to pass a background and drug screen