Jobs at BCforward

Perform routine administrative data-entry tasks: process claims and adjustments per online guidelines, enter source-document data into a database, ensure accuracy and completeness, and follow company policies under close supervision.

Perform corporate payroll tasks and analysis, support operational projects, engage with clients to solve payroll-related issues, ensure payroll tax accuracy, and meet certification/background screening requirements.

Answer inbound HR-related calls, resolve or route issues, record and track cases in a case management tool, follow process documentation and SOPs, and ensure cases are closed. Maintain process knowledge, support operational metrics, and participate in continuous improvement and team meetings.

Performs routine administrative support and data entry tasks, processing new day and adjustment claims, ensuring data accuracy and completeness. Enters material from source documents into a computer database, works under close supervision with limited judgment. Requires basic data entry skills and Microsoft Office knowledge.

Create clear, concise online help, instructional materials, policies, and technical specs by working with subject-matter experts. Integrate stakeholder feedback, follow Google style guidelines, manage multiple assignments independently, and iterate to improve content quality.

Investigate Medicaid claims to recover funds when a third-party payer is responsible. Review provider billing, create and submit insurance claims, coordinate recovery with state agencies, manage reporting and project tasks, and maintain professional communication with insurers and providers.

Process and complete provider enrollment applications for Medicaid/healthcare insurance and workers' comp programs. Interact with providers to resolve deficiencies, perform data entry and validation, send deficiency notices, and meet daily productivity quotas.

Create, publish, and maintain high-quality reference and conceptual product documentation and UI messaging. Collaborate with engineers, support, and product management to document new features, provide editing for external communications, and manage multiple priorities in a fast-paced environment.

Manually review written content against QA processes and best practices. Score content per guidelines, identify areas for improvement, and ensure quality standards. Candidate must pass a background and drug screen.

Provide phone-based support for provider enrollment and file maintenance for Texas state healthcare programs. Route and transfer callers, document interactions, assign and balance daily walkthrough/outreach tasks, respond to escalations, maintain HIPAA confidentiality, and support process improvements. Flexible to work overtime and perform other assigned duties.

Process and maintain provider enrollment applications for Medicaid and other healthcare programs. Communicate with providers and ancillary staff to resolve inquiries, complete mandatory training, and comply with background and drug screening requirements. Work on-site in Austin during assigned shifts within 7am–7pm.

Prepare, sort, scan, index, QC and archive client documents. Operate scanning equipment, create work batches, resolve client queries, perform basic system admin tasks, update process docs, and meet SLAs. Must pass background and drug screen.

Provide coverage for Provider Enrollment scheduling; answer and route phone inquiries; assist providers with walkthroughs and outreach; balance assignments; respond to escalations; maintain HIPAA confidentiality; work overtime as needed; pass background and drug screen.

Collects and analyzes group insurance information to determine Medicaid HIPP program eligibility. Reviews paystubs and plan documents, calculates premiums, contacts employers, clients and carriers to verify coverage, researches missing information, and maintains professional communication and conduct while prioritizing tasks under time constraints.