Product Experience Operations Intern (Summer 2026)

Available Locations: Austin, Texas, USA
About the teamWe're a diverse group of creative people that love to learn, collaborate, and solve large-scale problems. We're looking for an inquisitive, curious, and talented Product Experience (PX) Operations Intern to join our team.
The roleWe are looking for an inquisitive, curious, and talented PX Operations Intern to join our team. In this role, you won't just be watching from the sidelines - you will be a systems-thinker who helps optimize the way our product design and product content design teams function. Your work will directly influence the efficiency and impact of our user experience. You will act as the "connective tissue" between designers, engineers, and product managers, ensuring that our creative engine runs smoothly as we continue to make the internet better.
What you'll do

• Streamlining workflows and implementing best practices to improve the design team's efficiency
• Facilitating team rituals, such as stand-ups, critiques, sprint planning, and design reviews, to ensure they are efficient and productive
• Maintaining project management tool hygiene (e.g., Jira) to keep tasks up-to-date and accurately assigned
• You will learn project coordination within a defined scope such as project managing and workflow planning with design managers and/or design leads to define project goals, scope, timelines, and deliverables
• Facilitating team communication through documentation (e.g. Wiki), meetings, dashboards, newsletters, and reports

Desirable Skills, Knowledge, and Experience:

• Available for a full-time 12-week internship, working from our Austin office 3-5 days a week during the summer (May-Aug)
• Currently pursuing a Bachelor's or Master's degree or enrolled full time in an equivalent training program in a quantitative field, such as Design Management, Data Science, Psychology, Journalism, or Business Management
• Human-focused, highly-collaborative, critical and strategic thinker
• Interest, curiosity, and experience engaging with and using AI tools
• Demonstrated skills and experience in helping scaling and improving operational workflows
• Experience working on programs with fluid requirements and shifting priorities, and able to keep teams focused on results necessary for achieving the latest goals/objectives
• Effective written and verbal communication skills