Lead implementations of iQueue for Operating Rooms from discovery through configuration, validation, and rollout. Partner with hospital, clinical, operational, IT, and executive stakeholders to optimize OR workflows, scheduling, staffing, utilization, and access. Responsibilities include data analysis, solution design, product configuration, user acceptance testing, change management, risk monitoring, stakeholder alignment, and go-live readiness. Travel to customer sites is required up to 40–50%.
We are a growth stage company that creates software solutions combining lean principles, predictive and prescriptive analytics, and machine learning to transform hospital and infusion center operations. More than 190 health systems and over 1,200 hospitals and centers across 49 states rely on our award-winning products and expert change management services to increase patient access, decrease wait times, and reduce healthcare delivery costs. We have raised more than $300 million from top-tier investors such as Bain Capital, Insight Partners, and Goldman Sachs. We have been named among the top 100 AI companies in the world.
Please note that while this role is listed as available for remote, we are currently employing in the following states: AK, AZ, CA, CO, CT, DC, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, ME, MI, MO, MT, NC, NH, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV. If your state is not listed, we may not be able to proceed with your application. We have offices in Santa Clara, CA and Charlotte, NC for employees who prefer to work regularly or occasionally from an office.
Join our Product Implementation Team, where we partner with hospitals to drive meaningful operational improvements throughout the perioperative and surgical journey. We focus on optimizing operating rooms (OR) access, utilization, and scheduling and staffing workflows to improve efficiency and improve patient access to care and readiness prior to surgery. In this role, you will work closely with hospital clients, clinical teams, and internal stakeholders to ensure smooth onboarding, configuration, and adoption of our iQueue for Operating Rooms product. If you’re excited about improving perioperative operations and making a measurable impact, we’d love to have you on board!
WHAT YOU'LL DO
- Lead customer implementations of iQueue for Operating Rooms from kickoff and discovery through data acquisition, solution design, product configuration, validation, and rollout
- Partner with cross-functional Customer Success team members to ensure that the product and workflows are designed and configured accurately and optimally
- Conduct discovery and design sessions with clinical and operational stakeholders to understand workflows and align the solution to operational goals
- Partner with perioperative leadership to translate clinical needs into optimized workflows, driving decisions and stakeholder alignment at every stage of the implementation
- Engage and influence executive stakeholders to align on operational goals, drive adoption, and ensure accountability for achieving measurable outcomes
- Communicate technical requirements and ensure that customer IT and operational teams clearly understand data, integration, and setup needs
- Configure the product to reflect customer workflows, including block build, scheduling configurations, access management, and OR utilization optimization
- Design and execute validation and user acceptance testing to ensure system functionality, data accuracy, and workflow alignment prior to go-live
- Navigate complex data sets to troubleshoot issues, validate inputs, and support implementation decisions
- Lead change management efforts to drive adoption and ensure the product becomes the source of truth for OR analytics and other workflows (scheduling, staffing, etc.)
- Monitor implementation progress, proactively identify risks, and ensure readiness for successful go-live
- Travel up to 40–50% to customer sites
WHAT YOU'LL BRING
- Bachelor's degree or equivalent years of related experience
- 3+ years of professional work experience working with data and analytics, within healthcare preferred
- 2+ years of professional experience in a client- or customer-facing role such as management consulting or implementation management
- Strong analytical and data-driven problem-solving skills; experience working with complex datasets
- Experience working with healthcare IT systems and data (EHR familiarity preferred)
- Experience working with executive-level stakeholders and driving alignment in complex environments
- Experience working with cross-functional teams (product, engineering, clinical)
- A maniacal obsession with customer success—you take ownership and move quickly to solve problems
- Excellent communication, facilitation, and stakeholder management skills
- Strong project management skills, including managing multiple workstreams and coordinating cross-functional teams with high attention to detail and organization
- Strong familiarity with project management tools and best practices
BONUS POINT IF YOU HAVE
- Experience working in perioperative or surgical environments
- Experience implementing enterprise software solutions
- Experience and passion for process improvement and Lean or Six Sigma training
- A graduate degree from one of the following programs: MS, MHA, MBA
WHAT YOU'LL GET
- Intellectual and emotional satisfaction of solving tough operational problems in healthcare while improving patient access and saving lives!
- Competitive compensation package that includes base salary, target bonus, and stock options
- 401(k) Match
- Comprehensive healthcare benefits
- Generous Paid Time Off and Parental Leave
- Monthly reimbursement for Skill Building
- Monthly reimbursement for Wellness, Transportation, and/or Home Office
- Education Reimbursement for select courses/programs
Candidates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
LeanTaaS is an equal opportunity employer committed to promoting an inclusive work environment free of discrimination and harassment. We value diversity, inclusion, and aim to provide a sense of belonging for everyone. All qualified applicants for employment will be considered without regard to race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require assistance during the application process, please reach out to [email protected]. LeanTaaS will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
Please note: LeanTaaS is not accepting agency resumes at this time, and we are not responsible for any fees related to unsolicited resumes. Thank you.
Similar Jobs
Fintech
Supports venture capital clients by ingesting, transforming, mapping, and verifying portfolio financial data from Excel, PDFs, CSVs, and other sources. Improves AI agent workflows, prompt design, and automation protocols while collaborating with Customer Success, Product Support, engineering, product, and operations. Provides customer support and helps scale accurate, efficient data-processing workflows.
Top Skills:
AIExcelGoogle SheetsLlms
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
Global Corporate Controller overseeing worldwide accounting, technical accounting, financial reporting, consolidation, audits, internal controls, tax, financial systems, and close processes. The role partners with FP&A and senior leadership, supports M&A, leads audit committee materials, drives automation and AI adoption, mitigates organizational risk, and develops a global finance team. Candidates must be current corporate or global controllers with extensive public accounting, SEC reporting, technical accounting, internal controls, and global team leadership experience.
Top Skills:
Coso FrameworkSec ReportingUs Gaap
Healthtech • Software • Analytics • Biotech • Pharmaceutical • Manufacturing
Leads regional IBD pharmaceutical sales operations, including district strategy, team leadership, coaching, recruiting, account planning, customer and KOL relationships, compliance, budget oversight, and collaboration with marketing and managed markets teams. The role manages Specialty Sales Representatives and Specialty Account Managers promoting Takeda’s biotech products and requires extensive regional travel.
Top Skills:
Biologic/Biotech ProductsExcelMicrosoft PowerpointMicrosoft Word
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
