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Cloud • Information Technology • Security • Software • Cybersecurity
Lead Cloudflare's quote-to-cash product initiatives, owning billing, payments, invoicing, pricing, contracts, tax, collections and ERP projects. Drive cross-functional alignment with engineering, finance, rev ops and vendors, support AI monetization, engage customers, and ensure accurate revenue reporting while delivering roadmaps and accountability.
Top Skills:
AIBi ReportingErpSalesforceStripe
Cloud • Information Technology • Security • Software • Cybersecurity
Lead and deliver enterprise identity and access programs (workforce IAM, IGA) to enforce least-privilege and compliance. Drive stakeholder alignment, build automations and AI agents for program administration, manage roadmaps, OKRs, risks, change, and executive reporting while scaling access controls and remediation.
Top Skills:
Ai Productivity ToolsConfluenceGemini GemsIgaJIRAMfaOpencodeRole-Based Access ControlSso
Cloud • Information Technology • Security • Software • Cybersecurity
Build and scale customer-facing Analytics and Alerts APIs and near real-time alerting platform. Optimize analytical queries, collaborate with frontend/product teams, ensure reliability and run on-call for operational health.
Top Skills:
ClickhouseDockerFlinkGoGrafanaGraphQLKafkaKubernetesLinuxPrometheusSaltSQLTerraform
Available Locations: Austin TX, New York, NY
About the Role
Compensation
Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Financial Benefits
Time Off
About the Role
- Cloudflare has embarked on a transformation of our entire quote to cash process. We're looking for a seasoned product manager who will take charge of these processes, providing leadership, communication and accountability for successful delivery. You will:
- Own your space. You will manage a set of key products in the Quote to Cash lifecycle, directly impacting both internal and external customers around the world.
- Work horizontally. Disparate groups like Engineering, Program Management, Finance, Revenue Operations, Business Intelligence and external vendors like Stripe and Salesforce all need to keep plans aligned and work together to deliver commitments.
- Span timescales. Short term deliverables like supporting product launches, medium term ones like migrating billing progresses and longer term ones like a full ERP implementation all need to be serviced. The urgent cannot starve the important.
- Span domains. You need to simultaneously let other teams rely on the roadmaps you publish while being responsive to the interrupt-driven nature of the business. When shifts do occur, you need to proactively communicate with other teams to maintain trust.
- Commit to quality. Our #1 priority is to have an accurate picture of revenue and service of our customers but we also have numerous other concerns like speed of innovation and advancing the roadmap.
- Communicate and collaborate. Essential to the success of this program is the ability to listen, learn, synthesize and communicate outwards as well as influence through persuasion.
- Represent Cloudflare. Many of our largest customers want to speak to us about their concerns and our plans in the billing domain. You will spend time learning from them.
- Provide and demand accountability. You are responsible for the delivery of your commitments and you will hold your peers and subordinates accountable for theirs.
Some of the domains you will touch include: Billing, Invoicing, Sales & Opportunity management, Credit & Collections, Pricing & Quoting, Contract & Entitlement Management, Partners & Resellers, Taxation, Bad debt, BI Reporting, ERP Implementation.
Desirable Skills- Demonstrated success delivering technology solutions in the Billing space
- Knowledge of best practices for in fintech, financial reporting, compliance or other similar domain at a Saas company
- Experience managing customer facing products focused on global payments, tax, checkout, invoicing, and other quote to cash activities
Bonus Points- Internet native companies tend to think a little differently than the Fortune 500. We'd love to meet folks with a history of delivering with the cadence and timescales of those born on the Internet.
- Engineering fluency - while it's not required, we tend to find success with candidates who have a technical background, formal or otherwise. You don't need a CS degree but building credibility with our engineering teams is critical and so some history of technical acumen would be super helpful
- Finance fluency - You're dealing with data that represents money and that implies a certain level of care. You'll also be working with a lot of finance types. Fluency in this world might be helpful
- At Cloudflare it's pretty helpful to understand how the Internet really works at layers 2 through 7. If you don't have this, be prepared to speak with mastery about another realm of similar complexity.
Compensation
Compensation may be adjusted depending on work location.
- For New York City, Washington, Washington D.C. and California (excluding Bay Area) based hires: Estimated annual salary of $158,000 - $193,000
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
Cloudflare Austin, Texas, USA Office
405 Comal St, Austin, TX, United States, 78702
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
