Product Owner

 About Us:

Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. 

We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.  

JOB SUMMARY:

ESSENTIAL DUTIES AND RESPONSIBILITIES: 
Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.

• Develop and articulate a compelling product vision for RCM solutions that aligns with the overall business strategy.

• Create, maintain, and prioritize a well-defined product backlog, ensuring a clear roadmap for the development team.
• Collaborate with cross-functional teams, including engineering, data science, and clinical operations, to define and refine product requirements.

• Collaborate with stakeholders to identify user needs and write clear, concise, and testable user stories.
• Prioritize user stories based on business value and technical feasibility.
• Refine and update user stories as needed throughout the development process. 

• Champion Agile methodologies (Scrum) to drive efficient and iterative development processes.
• Facilitate sprint planning, daily stand-ups, and review meetings to ensure transparency and accountability.

• Build strong relationships with key stakeholders, including clinical staff, finance teams, and executive leadership.
• Effectively communicate product vision, progress, and challenges to diverse audiences.

• Utilize data analytics to measure product performance, identify trends, and inform strategic decisions.
• Collaborate with data scientists to develop and deploy machine learning models that enhance RCM processes.

• Stay current with the latest advancements in AI and healthcare technology.
• Drive a culture of innovation and experimentation to continuously improve product offerings.
• Ensure individual compliance with all privacy and security rules and regulations and commit to the protection of all Company confidential information, including but not limited to, Personal Health Information.

• Bachelor’s degree in related field - required
• Strong written, verbal, and interpersonal communications skills.
• 5+ years of product management.
• Proven experience as a Product Owner in a healthcare or technology company.
• Strong knowledge of AI and machine learning concepts, including natural language processing, computer vision, and predictive analytics.
• Experience working with agile development methodologies.
• Excellent communication and interpersonal skills.
• Preferred CDI experience and RCM/healthcare experience
• Strong analytical and problem-solving abilities.

• Experience with healthcare IT systems, such as EHRs and RCMs.
• Knowledge of regulatory requirements and compliance standards in healthcare.
• Experience with data engineering and data science tools and techniques.
• A passion for using technology to improve healthcare outcomes.

PHYSICAL DEMANDS:

Must be able to remain stationary 80% of the time, operate a keyboard.  Must be able to exchange accurate information with clients and co-workers in a clear audible speaking voice and hear normal speech.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be frequently required to sit for long periods of time. 

A job description is only intended as a guideline and is only part of the employee’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

PHYSICAL DEMANDS:
Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.
A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.