ERC Pathlight Logo

ERC Pathlight

Program Coordinator III

Posted 10 Hours Ago
Be an Early Applicant
In-Office
Round Rock, TX, USA
Entry level
In-Office
Round Rock, TX, USA
Entry level
Provides direct supervision and support to adolescent and adult patients in a partial hospitalization mental health program. Responsibilities include milieu management, safety checks, de-escalation, group and meal support, patient monitoring, vital signs, documentation in the EHR, transportation, and administrative assistance. The role requires a behavioral health-related bachelor's degree, six months of related experience, and compliance with applicable credentials and certifications.
The summary above was generated by AI

Who We Are 

We’re changing lives, and we’re hiring people who want to do the same. 

ERC Pathlight treats eating disorders, mood, anxiety, and trauma-related conditions with evidence-based, compassionate care. We meet patients where they are, through locations nationwide and extensive virtual programming, and help them build recovery that lasts. 

Founded in 2008 by psychiatrists and psychologists, we’ve helped 35,000+ people start their recovery. The need for quality mental health care keeps growing, and we’re looking for people who want to meet it. 

Why Join Us 

Your work matters. You matter. 

You’ll work alongside passionate clinicians, dedicated support staff, and leaders who do right by our patients, every time. If you’re driven by purpose and ready to transform mental health care, you belong here. 

What you’ll be doing:

Schedule: Schedule: Full Time - Four, 10-hour shifts, Monday - Friday shift options

Program: Pathlight Mood and Anxiety Program Partial Hospitalization Program working with Adolescents and Adults

What you’ll be doing:

The Program Coordinator (PC I, PC II, PC III) is responsible for the direct care of inpatient, residential, and partial hospitalization patients by providing patient supervision and support. The PCs provide structure and boundaries for our patients. They provide bathroom and milieu support as well as contribute to the implementation of therapeutic programming which may include care delivery and program documentation. The PCs provide mealtime support, supporting patients with their dietary needs, and supervising patients at meals and snacks.

The PC should be able to:

  • Be willing and able to work at all ERC Pathlight local sites as assigned
  • Be compliant with certification and regulatory requirements for each practice location
  • Maintain a flexible schedule to meet organizational staffing needs
  • Be available to work weekends and holidays as required
  • Be available to work on-call shifts based on business needs, in accordance with applicable federal, state, and local labor laws

Essential duties and responsibilities:

  • Milieu Management, including (but not limited to) the following:
    • Maintains daily program structure by following program schedule
    • Completes observation rounds and safety checks as ordered by physician
    • Works with patients on de-escalation and implementing coping skills per treatment plan
    • Conducts room searches and luggage searches
    • Takes patients out on fresh air breaks and mindful movement exposures
    • Provides ongoing bathroom monitoring
    • Take patient vital signs, weights, urine Specific Gravity (may vary by location and program)
  • Group Facilitation
    • Participates in group facilitation
    • Compliant with documentation in EHR for group facilitation
    • Supports group outings
  • Meal Support, including (but not limited to) the following:
    • Participates in all meals and snacks with patients as needed per facility
    • Provides meal support through coaching and skills per treatment team at eating disorder treatment locations (when not assigned to an eating disorder treatment location, performs other duties as assigned based on program and operational needs)
    • Provides administrative support as needed around mealtimes
    • Ensures adherence to allergy-safety system
  • Administrative Support
    • Complete all appropriate documentation as needed in compliance with standards (some indicated above) including but not limited to patient observations, meals, and events that occur during shift
    • Provides patient transportation as needed for medical appointments (may vary by location and program)
    • Supports additional transportation needs, including but not limited to outings, grocery shopping, or other facility needs
    • May provide support for additional food procurement as needed once per week
    • Distributes mail and packages daily

Must haves:

Program Coordinator I (PC I)

  • High School Diploma or GED (required)
  • Valid driver’s license with safe driving record: required only at locations operating company vehicles or requiring driving on behalf of the company (required)
  • Washington teammates must hold a state credential (may be pending at time of hire) (required)
  • ServSafe certification may be required depending on state and local licensing regulations (required)
  • Mental Health/Psych Tech or CNA certification (preferred)

Program Coordinator II (PC II)

  • High School Diploma or GED (required)
  • Minimum of one (1) year of direct patient care experience (required)
  • Valid driver’s license with safe driving record: required only at locations operating company vehicles or requiring driving on behalf of the company (required)
  • Washington teammates must hold a state credential (may be pending at time of hire) (required)
  • ServSafe certification may be required depending on state and local licensing regulations (required) 

Program Coordinator III (PC III)

  • Bachelor’s degree in behavioral health or related field (required)
  • Minimum of six (6) months of experience in a behavioral health or related field (required)
  • Valid driver’s license with safe driving record: required only at locations operating company vehicles or requiring driving on behalf of the company (required)
  • Washington teammates must hold a state credential (may be pending at time of hire) (required) 
  • ServSafe certification may be required depending on state and local licensing regulations (required) 

#MATR

What We Offer 

At ERC Pathlight, caring for people is our mission and that begins with caring for our own team. Your well-being matters, and our benefit program is designed to support every part of your life. 

We offer competitive compensation; comprehensive medical, dental, and vision coverage; generous Paid Time Off; Parental Leave benefits; Retirement benefits; and tuition reimbursement to help you continue growing in your career. 

We also recognize that mental health is part of every person’s experience. That’s why we strive to create a workplace where you feel supported, seen, and encouraged—personally, professionally, and at home. 

When you thrive, you can do your best work. And your best work changes lives. 


ERC Pathlight Austin, Texas, USA Office

12221 Renfert Way, Suite 250, Austin, United States, 78758

ERC Pathlight Round Rock, Texas, USA Office

1 Chisholm Trl, Suite 5100, Round Rock, United States, 78664

Similar Jobs

17 Days Ago
In-Office
Junior
Junior
Angel or VC Firm
Facilitates therapeutic groups, monitors and supports patient meals, documents observations, provides behavioral coaching and milieu support, manages crises, conducts safety assessments, and assists with patient routines in inpatient, residential, and partial hospitalization programs.
27 Minutes Ago
Hybrid
Senior level
Senior level
Machine Learning • Payments • Security • Software • Financial Services
Leads the target architecture and hands-on delivery of an agentic AI platform modernizing commercial lending and legacy loan-servicing systems. Defines architecture standards, makes real-time design decisions, leads technical sessions, guides engineers, and ensures scalable, secure, reliable, and auditable solutions. Builds production AI systems using orchestration, RAG, tool use, evaluations, guardrails, and human-in-the-loop controls while communicating tradeoffs to business and executive stakeholders.
Top Skills: Agentic AiAi Agent OrchestrationAPIsAutogenAWSAzureContainersEvent-Driven ArchitectureJavaKubernetesLanggraphLlmsMcpMicroservicesPythonRagSemantic Kernel
49 Minutes Ago
Hybrid
Entry level
Entry level
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Provides fast, friendly checkout service in a Lowe’s store. Responsibilities include operating cash registers, assisting at self-checkout, scanning and bagging merchandise, processing payments and exchanges, answering customer questions, maintaining a clean workstation, and helping with stocking, carts, or other departments as needed. The role requires basic math, computer use, prolonged standing or sitting, and light lifting. Occasional travel to meetings, training, or nearby stores may be required.
Top Skills: Cash RegisterComputerSelf-Checkout Systems

What you need to know about the Austin Tech Scene

Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.

Key Facts About Austin Tech

  • Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
  • Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
  • Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
  • Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
  • Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account