Lead a janitorial operations team (~25 staff) at a Class A commercial property. Manage client relationships, schedules, quality inspections, safety compliance, staffing, training, financials, reporting, and performance management to meet service standards and identify revenue opportunities.
Compensation: $85,000-90,000.00 annual salary (US Dollars)
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management
Shift: Day Shift Monday - Friday
Position Summary
The Project Manager – Janitorial Services will lead people, processes, and programs to deliver operational excellence in a premier Class A commercial property located in the Hudson Yards area. This role oversees a team of approximately 25 employees and requires adaptability, strong problem-solving skills, and the ability to provide win-win solutions for both ABM and the client. The ideal candidate is a critical thinker with sound judgment and exceptional communication skills.
Responsibilities- Build and maintain strong client relationships
- Serve as the primary point of contact for multiple client departments and attend client meetings
- Provide leadership and support across a 24/7 operation
- Promote a strong safety culture and ensure a safe work environment
- Plan, develop, and assign work schedules to meet service delivery expectations
- Conduct daily quality inspections to ensure standards are met or exceeded
- Perform time studies to optimize tasks, schedules, and staff allocation
- Identify opportunities to increase revenue through additional or periodic services
- Maintain full operational awareness and communicate effectively with both client and ABM leadership
- Organize and maintain accurate documentation, files, and issue tracking systems
- Monitor and report account financials, including labor hours, supplies, expenses, billing, and forecasting
- Drive performance management (reviews, expectations, coaching, disciplinary actions)
- Partner with HR for employee relations, interviewing, hiring, and onboarding
- Train and develop staff to meet defined quality standards
- Collect and report data and performance metrics for daily, weekly, and monthly reporting
- Ensure compliance with client and ABM policies and processes
- Perform other duties as assigned; job responsibilities may be modified at any time
- Bachelor’s degree preferred or equivalent military experience
- 3–5 years of management experience
- Excellent organizational skills and attention to detail
- Ability to adjust work schedule as needed to support operations
- Solid business acumen and understanding of basic accounting principles
- Proficiency in Microsoft Office Suite
- Working knowledge of OSHA safety standards and regulations
- Experience in facility services or building management preferred
- Previous custodial experience desired
- Ability to stand for up to 10 hours per day
About Us
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
For more information, visit www.abm.com
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