Project Manager, Principal Associate (Social innovation - Mobility Forward Focus)

Project Manager, Principal Associate (Social innovation - Mobility Forward Focus)
Join the Financial Services Social Innovation team, a dynamic and fast-paced group dedicated to driving socioeconomic mobility by expanding access to reliable transportation and financial readiness. This role plays a critical part in translating community insights into market facing programs, strategies and investments that align with Capital One's business priorities and community impact goals. Transportation barriers remain one of the single greatest obstacles to workforce participation, educational attainment, and long-term financial security. Our mobility initiatives are designed to close this gap by expanding vehicle access, building financial capability, and convening changemakers to drive systemic change.
As a Project Manager, Principal Associate, you will sit at the intersection of Product Management, Project Execution, and Event Leadership. You will be responsible for translating community insights and strategic priorities into tangible, scalable outcomes. This includes leading the development of customer-facing financial education learning products, steering impactful grant portfolios to expand physical vehicle access, and serving as the strategic intent and project lead for marquee convenings and events.
If you are an inspiring leader, strategic thinker, and proactive problem solver passionate about creating real-world impact, we want you on our team!
This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location. Key Responsibilities

• Financial Literacy Product Management: Serve as the Fin Lit Product lead, maintaining a continuous pulse on market trends, user needs, and community insights to guide the discovery, development, and enhancement of financial education learning tools. Ensure products are channel-ready for seamless integration across partner platforms and community networks to empower customers.
• Mobility Access & Grant Portfolio Management: Direct strategy for the mobility access pillar, actively addressing transportation barriers and expanding pathways to vehicle access for underserved communities. Oversee strategic grant portfolios, including business, arts and culture grants, evaluate program efficacy, and maintain collaborative relationships with key national non-profit and community partners.
• Event Leadership & Strategic Convenings: Serve as the strategic intent lead and project management lead for marquee corporate events and community convenings, including the Mobility Summit, Golf Tournament, and additional external events as needed. Curate impactful speaker lineups, design inspiring storytelling arcs, and leverage strong event management capabilities to oversee end-to-end execution, vendor logistics, and cross-functional planning.
• Brand & Impact Marketing Strategy: Lead overall Mobility Forward Brand/Marketing & Research strategy to bring mobility and social impact initiatives to life. Develop narrative strategies, curate high-visibility digital content (such as impact reporting pages and pulse content), and drive outcome-based storytelling across multiple channels to elevate thought leadership.
• Cross-Functional Project Leadership & Agile Delivery: Partner across matrixed internal teams and external stakeholders to drive operational alignment and program momentum. Provide versatile, high-level project management support for emergent social innovation priorities, critical ad-hoc initiatives, and special projects.

Qualities of a Successful Candidate

• Project & Program Management Excellence: Proven track record in project and program management, with an exceptional ability to bring order, clarity, and speed to ambiguous, multi-threaded initiatives while managing simultaneous deliverables and tight timelines.
• Human-Centered Product Mindset: Demonstrated ability to define product vision, manage strategic roadmaps, and apply user-centric design principles while collaborating with cross-functional partners to deliver scalable educational or digital learning products.
• Grant & Portfolio Stewardship: Proven experience developing and overseeing strategic grant portfolios, tracking impact metrics, and building strong relationships across corporate, non-profit, and civic organizations.
• High-Impact Event Leadership: Track record of directing end-to-end event logistics, curating content, managing executive speakers, and delivering large-scale corporate or community events and convenings.
• Adaptable, Collaborative & Action-Oriented: A proactive mindset with a strong bias toward action, adept at overseeing a diverse portfolio of work and seamlessly juggling multiple competing priorities in a fast-paced environment. Comfortable rolling up sleeves to solve problems in dependently while fostering consensus, alignment, and trust across matrixed teams.
• A collaborative, highly empathetic team member who actively listens to stakeholder needs, applies emotional intelligence to build trust and drive business decisions grounded in customer impact.

Basic Qualifications

• Bachelor's Degree or Military experience
• At least 3 years of experience in project management, program management, or process management
• At least 1 year of experience managing products or program design within community impact, public affairs or external engagement

Preferred Qualifications

• Masters Degree
• 5+ years of experience in lending social impact programs, grant portfolios, or product development initiatives
• 5+ years of experience in product management, community impact, public affairs, or external engagement
• 6+ years of experience in project management
• PMP, Lean, Agile, or Six Sigma Certification

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Plano, TX: $109,900 - $125,400 for Principal Project Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).