Project Manager

OneSource Virtual (OSV) has helped more than 1,000 Workday customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for Workday, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. Find your company’s solution at www.onesourcevirtual.com.

The Project Manager is critical in partnering with customers to prepare them for coming onto OSV services. The Project Manager is strategic and results-driven, leading projects from initiation to completion. This role requires foresight and the ability to drive projects to a successful outcome. The Project Manager will lead various types of customer projects including, but not limited to, service onboarding, upgrades, add-ons, post-production merger and aquistions, and seasonal projects (ACA and Open Enrollment) across OSV services and regions.

Responsibilities
•    Lead and manage projects across OSV Services related to customer during various parts of their OSV journey
•    Maintain project plans, including scope, timeline, resource allocation, dependencies, and risk mitigation strategies
•    Support internal and external customers throughout the project lifecycle
•    Identify project risks and communicate internally to implement next steps for resolution
•    Provide recommendations and solutions to overcome project challenges
•    Educate and train customers on OSV internal platforms and tools
•    Oversee a portfolio of projects, ensuring alignment with strategic goals
•    Demonstrate competency and understanding of OSV services and offerings
•    Track and maintain project progress and milestones using a project management tool
•    Provide regular updates to stakeholders, leadership and customers on project status and risks
•    Keep up with changes in OSV project methodologies and delevry process
•    Ensure current understanding of OSV services and their impact to propjects and customers

Competencies
•    Build strong relationships and deliver solutions that meet customer needs
•    Develops clear, actionable plans and monitors progress against goals
•    Conveys information clearly and effectively to diverse audiences
•    Works well across teams and departments to achieve shared goals
•    Understands and applies knowledge of OSV platforms and services
•    Responds effectively to changing priorities
•    Takes ownership of outcomes and follows through on commitments
•    Manages escalations appropriately
•    Prioritizes tasks and manages time to meet deadlines
•    Effective communication skills across all mediums 
 

Qualifications
    •    1-4 years of experience in project management or program coordination
•    Ability to learn and understand OSV services and platforms
    •    Proven ability to manage multiple projects simultaneously
•    Experience with project management tools
•    Exceptional communication and interpersonal skills
•    Ability to work with cross-functional teams and resolve issues

#LI-REMOTE

You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.