The QA Analyst designs and executes test cases for ServiceNow implementations, performing functional, regression, integration, and UAT testing. Responsibilities include defect tracking, requirements validation, workflow and integration testing, documentation, Agile participation, release validation, and production readiness checks. The role collaborates with developers, business analysts, and product teams to resolve issues and improve QA processes.
This is a remote position.
The QA Analyst will be responsible for designing and executing test cases, validating system functionality, and ensuring quality across ServiceNow implementations. The role focuses on functional testing, regression testing, defect management, and ensuring business requirements are accurately delivered.
Key Responsibilities
- Design and execute test cases, test scenarios, and test plans for ServiceNow applications.
- Perform functional, regression, integration, and user acceptance testing (UAT).
- Identify, log, track, and retest defects through resolution.
- Validate business requirements against system implementations.
- Collaborate with developers, business analysts, and product teams to resolve issues.
- Support testing of workflows, configurations, and integrations within ServiceNow.
- Maintain test documentation and ensure requirement traceability.
- Participate in Agile ceremonies including sprint planning and reviews.
- Support continuous improvement of QA processes and testing standards.
- Assist in release validation and production readiness checks.
Required Qualifications
- 3-5 years of experience in software testing or QA roles.
- Strong experience testing ServiceNow or similar enterprise platforms.
- Solid understanding of software testing methodologies and SDLC.
- Experience working in Agile environments.
Technical & Functional Skills
- Manual testing (functional, regression, integration, UAT)
- Test case design and execution
- Defect tracking and reporting
- ServiceNow testing (workflows, modules, configurations)
- Basic API testing (Postman preferred)
Similar Jobs
.png)
Artificial Intelligence • Big Data • Software • Analytics • Business Intelligence • Big Data Analytics
Own and improve Hex’s production infrastructure across cloud computing, networking, databases, CI/CD, observability, security, and single-tenant environments. Projects may include Kubernetes and AWS operations, infrastructure automation, PostgreSQL scaling, deployment systems, cost optimization, workload isolation, and customer-facing connectivity features. The role requires end-to-end ownership, on-call participation, technical writing, and the ability to turn ambiguous infrastructure problems into shippable solutions.
Top Skills:
AWSCi/CdDatadogDnsDynamoDBEksElasticacheGoIamKubernetesLancedbMskNode.jsPostgresPrivatelinkPythonRdsRedisRustTerraformTlsTypescriptVpc
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
Lead and scale Nexthink’s U.S. federal sales organization, owning pipeline, forecasting, quota attainment, strategic agency opportunities, partner and contract-vehicle strategy, and federal go-to-market execution. Recruit and coach sales leaders and account executives, build repeatable sales processes, navigate procurement and FedRAMP requirements, and collaborate cross-functionally to expand SaaS adoption across civilian, DoD, and intelligence agencies.
Top Skills:
ApmCloud-Native PlatformsEndpoint CybersecurityFedrampGsa ScheduleItsmMeddpiccObservabilitySaaSVdi
Gaming
Designs and implements live game content, events, systems, and features for a mobile game. Responsibilities include balancing events using mathematical models, analyzing player feedback and metrics, improving design tools and pipelines, collaborating across disciplines, documenting user experiences, prototyping new event types, and leading creative brainstorming. The role requires strong systems, narrative, content, game-balancing, communication, and mobile gaming expertise, plus Unity experience and either two shipped games or five years of Live Ops experience.
Top Skills:
Unity
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
