Quality Engineer, Assistant Vice President

Overview of the Role:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities.

We are seeking a highly skilled and motivated Software Development Engineer in Test (SDET) with a strong background in banking and financial services, coupled with expertise in leveraging AI for test automation. The ideal candidate will play a critical role in ensuring the quality and reliability of our banking applications by designing, developing, and maintaining automated testing frameworks. This role requires a blend of technical proficiency, domain knowledge, and innovative thinking to drive efficiency and accuracy in testing processes.

Key Responsibilities:

• Test Automation Development:
  • Design and implement robust, scalable, and maintainable test automation frameworks using AI-driven tools and technologies.
  • Develop automated test scripts for functional, regression testing of banking applications.
  • Ability to identify the scope and E2E delivery of Automation.
  • Maintenance of Automation framework and repository.
• AI Integration:
  • Utilize AI and machine learning models to optimize test case generation, execution, and defect prediction.
  • Implement AI-based solutions for intelligent test data generation and anomaly detection.
• Banking Domain Expertise:
  • Apply knowledge of banking processes, regulations, and workflows to ensure comprehensive test coverage especially with Disputes workflow.
  • Collaborate with business analysts and product owners to understand banking requirements and translate them into effective test strategies.
• Quality Assurance:
  • Analyze requirements of projects, develop test plans, design test cases for broad range of systems and applications and ensure they meet specified standards and end-user requirements.
  • Ensure end-to-end quality of banking applications by identifying risks, creating test plans, and executing test cases.
  • Perform test data requirement, analysis, test data creation and conditioning
  • Monitor and report on test coverage, defect metrics, and overall application quality.
  • Serve as a SME and drive standards, compliance, strategic automation for development tools/frameworks to further improve architecture while driving value.
• Collaboration:
  • Work closely with development teams to integrate automated testing into CI/CD pipelines.
  • Partner with cross-functional teams to identify and resolve issues early in the development lifecycle.
• Continuous Improvement:
  • Stay updated with emerging AI technologies and testing tools to continuously enhance testing processes.
  • Drive innovation by introducing new methodologies and tools to improve efficiency and reduce manual effort.

Required Skills and Qualifications:

Technical Skills:

• Proficiency in programming languages such as Java, Python, VB Script or JavaScript.
• Good Programming experience with Pega.
• Extensive experience with test automation tools like Selenium, Playwright or UFT.
• Proficient Experience with tools such as ALM, JIRA, Zephyr, advanced excel features.
• Experience in Oracle and SQL queries for test data mining, data generation & conditioning

Banking Domain Knowledge:

• Strong understanding of banking workflows, financial products, and regulatory requirements.
• Experience testing banking applications such as loan management systems, payment gateways, or risk management platforms.
• Experience in using mainframe for testing and automation

Automation/GenAI Expertise:

• Experience in BDD/TDD, Cucumber framework development
• Experience in building and maintaining CI/CD pipelines with tools like Jenkins.
• Hands on experience in API testing tools like Postman or SOAPUI.
• Understanding of deep learning fundamentals, RAG and LLMs
• Experience of API development and integration of models through APIs.

Soft Skills:

• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities to work effectively with cross-functional teams.

Education and Experience:

• Bachelor’s degree in computer science, Engineering, or a related field.
• 5+ years of relevant experience years of experience as an SDET or QA Automation Engineer, with at least 2 years in the banking domain.

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.