CharterUP is transforming the $365 billion global group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers with thousands of vehicles nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.
Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.
Why Join Us
- Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change.
- Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.
- Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.
- Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.
About the Role
Title: Recruiter
Reports to: Head of Talent Acquisition
Location: Austin, TX (Hybrid: M/W/F in office)
CharterUP is hiring a driven, adaptable Recruiter to join our fast-paced Talent Acquisition team. This is not a plug-and-play role—we’re looking for a full-desk generalist who’s eager to roll up their sleeves and build alongside us. You’ll lead full-cycle recruiting searches across diverse functions—operations, corporate functions, and high-volume roles—while helping define and improve the recruiting engine as we scale. Success here requires urgency, precision, and a builder mindset. You should thrive in ambiguity, bring operational rigor to everything you do, and know how to deliver results when the process is still being shaped.
What You’ll Do
- Full-Cycle Recruitment: Manage the entire recruitment process, from intake to offer.
- Operational Excellence: Ensure that all recruitment processes are optimized for efficiency and effectiveness, maintaining high standards across sourcing, interviewing, and candidate experience.
- Goal Achievement: Follow established hiring goals and consistently exceed them, contributing to the company’s rapid growth.
- Sourcing and Pipeline Building: Source and engage top-tier candidates, utilizing creative strategies to build strong and diverse talent pipelines.
- Weekly Updates: Provide clear, detailed weekly hiring pipeline updates, tracking progress and ensuring transparency.
- Stakeholder Engagement: Engage with stakeholders at all levels, ensuring strong collaboration with hiring managers and aligning recruitment efforts with business goals.
- Performance Accountability: Take ownership of personal and our overall team performance, managing conversion metrics and meeting established hiring goals.
- Adaptability: Be flexible and adaptable, capable of shifting focus as business needs evolve in a dynamic startup environment.
- Business Understanding: Develop a deep understanding of the company’s goals and translate that into effective recruitment strategies.
- Candidate Experience: Ensure operational excellence by delivering a consistent, high-quality candidate experience across all stages of recruitment.
What You’ll Bring
- Full-Cycle Recruiting Expertise: Proven experience managing both high-volume and niche recruiting processes across a range of functions
- Data-Driven Mindset: Skilled at measuring and optimizing pass-through rates and using data to improve pipeline health, process efficiency, and hiring outcomes.
- Strong Sourcing Ability: Adept at building robust, diverse candidate pipelines through a mix of inbound management and proactive outbound sourcing.
- Operational Excellence: Committed to process improvement and recruiting rigor, with a track record of optimizing workflows for speed, quality, and candidate experience.
- Stakeholder Management: Confident engaging with hiring managers and internal teams at all levels to align on hiring goals and drive outcomes.
- Exceptional Coordination: At least 1 year of experience in interview scheduling and candidate communication, with strong attention to detail and follow-through.
- Technical Skills: Proficiency with ATS platforms (e.g., Greenhouse), LinkedIn Recruiter, and experience with Google Suite
- Organizational Strength: Ability to juggle multiple open roles and shifting priorities without losing momentum or accuracy.
- Ownership Mentality: Takes initiative, solves problems proactively, and thrives in fast-paced, dynamic environments.
- Adaptability & Drive: Eager to learn, grow, and deliver results in a goal-oriented, high-performance culture.
Recruiting Process
- Step 1 - Video call: Talent Acquisition interview
- Step 2 - Video call: Hiring Manager interview
- Step 3 - Video call: Team interviews
- Step 4 - Offer & reference check
- Welcome aboard!
We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, and Miami as we grow our global team.
- Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states.
- Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.
- Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.
- Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.
- Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.
- Referral Rewards: Earn bonuses for bringing top talent to the team.
- Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.
- Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.
CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter.
Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.
We hire in the U.S. and Canada and are actively expanding our global footprint.
CharterUP Austin, Texas, USA Office
600 Congress Ave, Austin, Texas, United States, 78745
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