Reliability & Rapid Response Sr Manager

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

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What you will do

The Reliability & Rapid Response Senior Manager will be responsible for organizing large or strategically important programs and activities for the North America Supply Chain business unit. Responsibilities will include developing short and long-term programs to support the Supply Chain Operating Model, as well as creating and managing goals and initiatives. The senior manager is responsible for driving the reliability & agility programs within the business unit and in alignment with the regional and global strategies. The senior manager will also lead high risk projects focused on accelerated compliant remediation of issues that have a high probability of causing significant impact to customer service. The senior manager will focus on proactive risk sensing and long-term issue prevention.

Key Responsibilities

• Develop new programs to support the strategic direction of the organization and drive business unit agility efforts.
• Develop an evaluation method to assess program strengths and identify areas for improvement. Writing program funding proposals to guarantee uninterrupted delivery of services.
• Ensure goals are met in areas including customer satisfaction, safety, agility, quality and team member performance. Manage changes and interventions to ensure project goals are achieved.
• Proactively identify risk through various risk sensing techniques and develop detailed mitigation plans with robust contingency.
• Partner with leadership to ensure communication is timely, roadblocks are quickly addressed, resource gaps are identified and resolved, risks are mitigated, and partners are aligned across multiple levels.
• Manage stakeholder communications ensuring project issues and decisions on services are addressed.
• Develop strategy with the overall E2E Program & Process team. Presenting and collaborating with cross-functional senior leadership, exercising the highest level of integrity in the performed tasks.
• Partner with Plan, Make and Source to drive agility throughout our supply chain; focusing on utilizing continuous improvement tools to drive down lead times and strategic upside capabilities and optimize its complex global supply chain by managing shared manufacturing assets and capacity with other geographies, collaborating with third-party manufacturers and logistics providers, and creating the capability to manage a systemwide inventory.   
• Develop and implement the Agility Strategy throughout NA as part of our Customer Reliability efforts, offering a range of supply chain solutions to help reduce costs and improve profitability through new configuration/design of supply chains to service unpredictable demand for a wide variety of variants
• Lead the NA Supply Chain capabilities development needed to achieve the desired level of agility within the organization. 

What we are looking for

Qualifications

• Bachelor’s degree is required, with an advanced degree (Masters) is preferred.
• Minimum of 8 years of relevant experience is required.
• An independent self-starter with strong oral and written communication skills
• Proven ability to partner and communicate across functional levels, and to influence without authority within a matrix reporting structure
• Proven experience in program, process, or project management is required.
• Certified PMP or FPX trained is an asset.
• Lean, Six Sigma, or Process Excellence oriented training is required, certification is preferred.
• Ability to strike a balance between big picture planning and detailed execution is required.  
• Flexibility, Agility  and ability to quickly adjust on the fly to new demands; with a keen sense of urgency is required.
• Outstanding organizational, communication, and interpersonal skills. Demonstrated ability to work in cross-functional projects with tight deadlines is required.
• Ability to prioritize multiple projects & tasks and successfully prioritize to deliver results in the face of competing business interests is required
• Strong understanding of supply chain, planning, technology, and product development preferred
• Strong drive for results and continuous improvement is required.

What’s in it for you

This takes into account a number of factors including work location, the candidate’s skills, experience, education level & other job-related factors.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.