Revenue Cloud/CPQ Product Owner

Position Overview

The Revenue Cloud/CPQ Product Owner is responsible for defining and driving the product vision, strategy, and roadmap to deliver revenue lifecycle management business value.  This role serves as the primary liaison between business stakeholders, end users, and delivery teams, ensuring priorities are aligned with Revenue Operations

The Product Owner provides the strategic direction and optimization of Salesforce Revenue Cloud capabilities, including product catalog, pricing, quoting, contracts, orders, subscription management and revenue lifecycle processes, ensuring solutions support scalable quote and order-to-cash operations and business growth.

Responsibilities

• Own and prioritize the Salesforce Revenue Cloud/CPQ product backlog, clearly articulating business needs into well-defined epics, user stories, and acceptance criteria.
• Define and communicate a clear product vision and roadmap for the Revenue Cloud platform, aligned to Revenue Operations and broader Sales goals.
• Partner with revenue operations, sales operations, and other business stakeholders to gather requirements, identify pain points, and surface opportunities for improvement.
• Lead backlog grooming, sprint planning, and prioritization sessions with the development team, following Agile best practices.
• Serve as the primary point of contact between business stakeholders and the development/architecture team for Revenue Cloud initiatives.
• Review and validate delivered features against acceptance criteria, ensuring releases meet business requirements before go-live.

Basic Qualifications

• Bachelor’s degree in a related field and 10+ years of overall professional experience, including 3–5 years in product ownership, with direct experience supporting or owning Salesforce Revenue Cloud/CPQ.
• Strong knowledge of pricing strategies, product modeling, discounting, order management, subscription management, price dimensions, price rules, and product attributes supporting multiple lines of business.
• Experience writing user stories, defining acceptance criteria, and managing a product backlog.
• Experience working within an Agile/Scrum delivery framework.
• Excellent stakeholder management and communication skills, with the ability to work effectively across technical and business audiences.
• Strong analytical and prioritization skills, with the ability to translate business needs into actionable requirements.
• Ability to balance competing priorities and manage trade-offs in an accelerated environment.

Preferred Qualifications

• Experience with Contract Lifecycle Management (CLM) either native to Revenue Cloud or DocuSign supporting contract generation templates, clause libraries and document generation.
• Strong understanding of selling motions and workflows related to new business, amendments, and renewal processes.
• Familiar with price increase programs with complex business rules based on products, tiers, and selling motions – new business, amendment, or renewal.
• Involvement with product launches and defining product catalog and pricing requirements.
• Familiar with end-to-end business process including order to invoice and invoice to cash.
• Understanding data models, testing/validation processes, and system design principles.
• Salesforce Certified Revenue Management Consultant or related Salesforce certifications.
• Familiarity with REST APIs, JSON, and integrations to external billing and invoice platforms.
• Experience supporting deal desks, sales and revenue operations in a travel, hospitality, or similar service-based industry.

Benefits Summary

In addition to Medical, Dental, and Vision benefits Direct Travel offers a Total Rewards Package which includes Retirement Plans, Wellness, Rewards and Recognition, Sustainability, DE&I initiatives, and Mental Health Support.

About Direct Travel

Direct Travel is one of the world’s largest travel management companies. With a long history of proven market expertise, we blend advanced technology, superior service, and expert insight to drive tangible value and meaningful savings across Corporate Travel, Leisure Travel, Meetings & Events and specialty travel businesses. Through Avenir, our intelligent travel management platform, we reduce obstacles and give clients more direct access to content, trusted data, intelligence and global expertise. What truly sets us apart is the human care behind the technology, delivered by an experienced, passionate team dedicated to anticipating needs and delivering exceptional service at every step. For more information about Direct Travel, visit www.dt.com

Direct Travel is an equal opportunity employer

#LI-Remote