Sales Coordinator

About Circular Services

Circular Services is a leading developer and operator of circular economy infrastructure and services and the largest private recycling company in the U.S., with operations across the country. We help businesses and municipalities reduce and divert waste, lowering disposal costs and fueling local supply chains by ensuring materials are recovered, recycled, and reused.

About the Role

We are seeking an organized, detail-oriented Sales Coordinator to join our team in Austin, Texas. This position is responsible for managing an established portfolio of commercial recycling and waste collection service accounts originating from waste brokers and third-party hauling partners across our Dallas-Fort Worth, Austin, and San Antonio markets.

The Sales Coordinator will serve as the primary commercial point of contact for assigned accounts, respond to inbound bid requests, prepare service proposals, and coordinate with internal teams to support account retention, revenue growth, and profitability.

The ideal candidate is a proactive problem-solver with strong communication, organizational, and customer service skills who can efficiently manage a high volume of accounts and requests. Prior recycling industry experience is not required. We are looking for someone eager to learn, capable of managing competing priorities, and committed to delivering timely, professional service.

Benefits

• Comprehensive Medical, Dental, and Vision coverage
• Company-paid Life Insurance
• Flexible Spending Account (FSA)
• 401(k) with company match
• Paid Parental Leave
• Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Tuition Reimbursement Program

Responsibilities

Account Management

• Manage an assigned portfolio of commercial recycling and waste collection service accounts originating from waste brokers and third-party hauling partners.
• Serve as the primary point of contact for commercial account matters, including pricing inquiries, service changes, renewals, and account updates.
• Maintain positive working relationships with broker and hauling partners through timely communication, responsiveness, and professional service.
• Monitor assigned accounts to identify opportunities for retention, revenue growth, and improved profitability.
• Coordinate with operations, dispatch, customer support, and billing teams to resolve account-related issues and ensure customer satisfaction.

Inbound Sales & Bid Coordination

• Receive, evaluate, and respond to inbound bid requests and service opportunities from existing and prospective broker and hauling partners.
• Prepare and submit competitive service quotes using established pricing guidelines, coordinating with local operations teams to confirm service capabilities and costs.
• Escalate pricing exceptions, unusual service requirements, and other commercial considerations to sales leadership for review and approval.
• Prepare service agreements, coordinate new account setup, and facilitate service changes and renewals.
• Maintain timely follow-up on outstanding bids and proposals to maximize conversion opportunities.
• Support regional revenue growth and profitability objectives through accurate pricing, efficient bid management, and effective account retention.

Sales Administration & Internal Coordination

• Maintain accurate and up-to-date account, opportunity, and activity records in Salesforce CRM and other company systems.
• Track inbound opportunities, bid activity, account changes, and other relevant performance metrics.
• Coordinate with internal departments to ensure accurate communication of commercial terms and service requirements.
• Assist the Accounts Receivable team with account-specific billing inquiries, payment discrepancies, and collection-related follow-up as needed.
• Provide regular updates to the Director of Inbound Sales regarding account activity, bid opportunities, and issues requiring management attention.

Minimum Job Qualifications

• High school diploma or equivalent required; associate's or bachelor's degree preferred.
• Previous experience in customer service, sales support, account coordination, or administrative roles preferred.
• Strong organizational skills with the ability to manage a high volume of accounts, requests, and competing deadlines.
• Excellent written and verbal communication skills with a high standard of professionalism and customer service.
• Strong attention to detail, particularly in preparing quotes, managing account information, and maintaining accurate records.
• Proficiency in Microsoft Office applications, particularly Outlook and Excel.
• Ability and willingness to learn Salesforce CRM and other company systems.
• Comfortable working with basic financial information, including service pricing, revenue, and profitability.
• Ability to work independently while collaborating effectively with sales, operations, and administrative teams.
• A desire and commitment to learn the recycling and waste management industry.
• Prior experience in recycling, waste management, transportation, or logistics is a plus, but not required.
• Bilingual in English and Spanish is a plus.

Other Job Duties

All job requirements in this job description indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job descriptions are an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested.

EEOC: Circular Services is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Circular Services is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Circular Services are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Circular Services will not tolerate discrimination or harassment based on any of these characteristics.