Account Director, Enterprise (Remote Boston) at Cision (formerly TrendKite)

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Cision is a leading global provider of software and services to communications and marketing professionals. Our flagship product, the Cision Communications Cloud, is an industry-leading comms platform that delivers best-in-class earned media monitoring and analytics, a comprehensive media and influencer contact database, newswire distribution, business results attribution capabilities, and much more.
 
Cision employs the brightest, most passionate folks in the tech industry. We’d love for you to join that group! We invest in our people through training and professional development and we empower them to grow their careers - because the most important measure of our success is yours.
Responsible for the retention and expansion of revenue within assigned client accounts. The Account Director leads the efforts to exceed client expectations and grow our business while working with our resources (e.g. Broadcast, Insights, Impact, Rooms, Sales Leadership, Executive Management, Billing, Contracts, Editorial, Sales Support, Customers Service, etc.) to ensure the client is well serviced and takes advantage of all appropriate products/solutions. Advises clients in the areas of audience, message development, distribution, monitoring, and measurement. The AD will be assigned specific account types (agencies vs. non-agencies, public vs. private), industries (tech, fin, auto, travel, retail, etc.), and will work across a variety of customer segments. The total of assigned accounts will be 30-40 accounts worth $2.5M to $5M in annualized revenue across the entire service/product portfolio. The AD will be responsible for growth of the business through assessing our clients’ needs and providing our software and services as appropriate solutions. 

You will help us with:

  • Analyzes customer assignment and develops a plan of action in conjunction with the Sales Director for how they will grow revenues and achieve their assigned quota through a mix of retention and expansion. 
  • Proactively and regularly calls on existing customers (at least quarterly) to drive business conversations to uncover new opportunities, monitor service/product usage, issues, and competitive activity, ensuring a high rate of revenue retention and product renewal. 
  • Builds strong and broad relationships with multiple points of contacts at each account (e.g., communications, social media, marketing, Investor relations, senior leadership) based upon the ability to add value to their business. 
  • Expands existing business by positioning and selling the appropriate products/services to address needs. Must sell across the full line of products/services. Presents and sells structured payment deals when appropriate. 
  • Networks within local geography, account, or industry focus. 
  • Works collaboratively the New Business Director team to transition after a New Business Director secures a new account. Focus on retaining and expanding these new accounts. 
  • Onboard assigned new members that proactively reach out to the Member Service Center. Focus on retaining and expanding these new accounts. 
  • Fully satisfies the company’s and their manager’s expectations related to sales activity (e.g., calls per week, proposals per week, account reviews, etc.), behavior, reporting (sales activity, opportunity pipeline management, customer profiling, etc.), and administration. 

You will be a good fit if you have:

  • Bachelor's Degree required 
  • At least three years of successful outside sales experience with demonstrated ability to exceed assigned quotas through retention and expansion and to meet sales activity and behavior expectations 
  • Proficient with sales force automation tools (ex. Siebel, Salesforce.com, Goldmine, etc.) 
  • Ability to travel to client sites daily, with the potential for 20% - 40% travel 
  • Valid driver's license required 
  • Excellent networking, relationship building, communication, presentation, and persuasion skills 
  • Keen interest in business news 
  • Understanding of multimedia and social media

Why Cision?
Cision Ltd (NYSE: CISN) is a leading global provider of innovative earned media software and services to public relations and marketing communications professionals. Cision’s Communications Cloud platform allows users to identify key influencers, craft and distribute strategic content, and measure meaningful impact of PR and Communications Teams’ campaigns. Cision has over 5,000 employees with offices in 23 countries throughout the Americas, EMEA, and APAC. For more information about our products and services, visit www.cision.com and follow us on Twitter @Cision.
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
Cision is committed to building an environment where all employees are set up to thrive and reach their full potential. We believe diversity, equity and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge, the largest CEO-driven business commitment to advance diversity and inclusion within the workplace.
 
EEO/AA employer M/F/D/V, 41 CFR 60–1.4

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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • MemcachedDatabases
    • MySQLDatabases
    • Neo4jDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • ElasticsearchDatabases

Location

We are in the heart of Downtown Austin's burgeoning startup scene, directly across from the Capital Factory and a block away from Congress.

An Insider's view of Cision (formerly TrendKite)

What’s the vibe like in the office?

Several ingredients make the vibe here at Cision ATX amazing. I would say the environment is welcoming, ambitious, respectful, fun and energetic. And leadership truly listens and is open to change, especially if you have a strategy to back it up. I experienced all of these elements in my first week at Cision, but it remains consistent to this day.

Jamal

Senior Manager, Product Marketing

What kinds of technical challenges do you and your team face?

Our team faces all kinds of technical challenges. One challenge right now - our system ingests millions of articles per day. For each article we have to generate a metadata object which contains the author and a link to the article. But how do we link those to the new influencers? MLDS (Machine Learning/Data Science) magic!

Miriam

Software Developer

How does the company support your career growth?

There are many perks involved with being a part of Cision but professional development takes the cake! I appreciate the clear promotional paths laid out for sales reps and their respective managers which align with our overall goals in terms of generating opportunities and revenue. Certainly one of the best places to grow your sales career!

Suri

Sales Development Manager

What is your vision for the company?

To realize the full potential of the communications industry-- to drive a new era of development, growth, and productivity for all PR and Communications professionals. To put the power of Cision’s technology in the hands of our audience so that they can prove the value of their campaigns.

David

Head of Global Demand Gen

What are Cision (formerly TrendKite) Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Our game room includes Ping Pong, Foosball.
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

Fully Stocked Fridge and Pantry- Quality lunch foods and snacks to keep you fueled
Friday Bytes and Bites- Company updates and awesome trainings for you.
Paid Parking- Worth its weight in gold in downtown Austin.

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