Specialist, Strategic Account Management

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We Are Hiring
The Strategic Account Manager (official title is Regional Technology Manager) is a dedicated, ambitious and self driven leader who works as an IT liaison with ministry stakeholders and national technical teams. The primary responsibility of this role is to build strategic relationships with market leaders working closely to assist the market achieve their technology goals. The Strategic Account Manager is the primary liaison between the business and the IT teams.
Location: Remote
What You Will Do
Responsibilities and Attributes:

  • Account Management:
    • Excellent verbal and written communication skills
    • Displays sense of ownership and pride in performance and its impacts on the company's success.
    • Facilitates resolution to usability/performance issues which impact performance and own collaboration with delivery teams and business leaders during critical events
    • Advises and guides business partners and impacted associates during the contracting process for technical assessments, contracting, sourcing, and technology delivery
    • Leads technology roadmap development with operational business partners and works across Ascension Technologies disciplines to enable solutions
    • Provides executive reporting for account portfolios and manages the IT vetting and prioritization processes
    • Partner with Ministry Market leadership and IT stakeholders to align technology to help achieve Ascension's goals.


  • Business and Technical Acumen:
    • Makes sound decisions and takes initiative and accountability for the accuracy of information in the preparation and presentation of detailed proposals depending on ministry requirements.
    • Proactively resolves complex, non-routine problems and issues where defined standards and/or procedures may be limited or non-existent
    • Understands business needs, identifies inefficiencies in processes and proposes technology solutions for improvement
    • Works across multiple functional areas with a clear ability to understand operational and executive level needs
    • Demonstrates high ethical standards and fosters trust
    • Demonstrates knowledge of and experience with software tools to create, edit, and analyze complex projects, and presentations
    • Understands Agile project delivery, application development, and Healthcare applications
    • Experience with Portfolio, Program, and Project management
    • Responsibility for leading the development and implementation of technology roadmaps.


  • Results oriented:
    • A strong communicator with the ability to build strong customer relationships, especially with key customer stakeholders and sponsors.
    • Demonstrates solid IT critical thinking skills with examples from past experiences
    • Demonstrates strategic IT perspective that goes beyond short term gains.
    • Must have the ability to juggle many moving parts and orchestrate long term technical roadmaps that align with a national strategy.
    • Has the ability to build and maintain solid relationships with senior leadership. Arrives at decisions using analysis and problem-solving skills.
    • Works with other leaders on strategic technology issues.
    • Self-starter who can work independently owning projects from inception to completion by effectively coordinating necessary resources, collaborating with business and technical resources, and engaging the appropriate stakeholders.
    • Is productive and efficient in planning and executing work; strives for excellence
    • Establish strategic direction and oversight in order to ensure that technology resources will be optimized.


Experience:
8+ years of Information Technology leadership experience
5+ years managing large Information Technology projects.
Familiar with ServiceNow
PMP and/or Six Sigma Certification desired but not required
Education:
Bachelor's Degree Required or comparable IT leadership experience
Lead planning efforts to identify technology solutions to business issues.

  • Facilitate resolution to usability/performance issues which impact performance and own collaboration with care team and business leaders during critical events.
  • Advise and guide business partners and impacted associates during the contracting process for contracts not covered by a product group.
  • Lead technology roadmap development with operational business partners plus contribute to the organization's strategic direction.
  • Manage intake process from identification of business issue to project initiation/rejection.


What You Will Need
Education:

  • High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required.


Work Experience:

  • 3 years of experience preferred.


Additional Preferences
No additional preferences.
Why Join Our Team
When you join Ascension, you join a team of over 150,000 individuals across the country committed to a Mission of serving others and providing compassionate, personalized care to all. Our inclusive culture, continuing education programs, career coaches and benefit offerings are just a few of the resources and tools that team members can use to create a rewarding career path. In fact, Ascension spent nearly $46 million in tuition assistance alone to support associate growth and development. If you are looking for a career where you can grow and make a difference in your community, we invite you to join our team today.
Equal Employment Opportunity Employer
Ascension Technologies is an equal opportunity employer (EEO) and affords equal opportunity to all associates and applicants without regard to race, color, religion, national origin, citizenship, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic data, or other legally protected status. For further information regarding your EEO rights, click on the following link to the "EEO is the Law" poster:
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
EEO is the Law Poster Supplement
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
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Location

11801 Domain Boulevard, Austin, TX 78758

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