Sr. Manager, Deal Desk at CrowdStrike

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About the Role

We are looking to add a key member to our Deal Desk operations team within the finance dept. We’re looking for a hard-working, detail-oriented, problem solver who will lead the Global Deal Desk Team and own the “Ready for Closed Won” process. 

You will be responsible for overseeing the results produced by your team, monitoring work quality, and coaching performance. You will make recommendations on process and systems improvements, and drive those initiatives toward completion.

What You’ll Do 

  • Own the “ready for closed won” process, which includes reviewing orders for products and services as against quotes, information in SFDC and against terms and conditions in customer and/or reseller agreements in order to book orders accurately, quickly and in accordance with CrowdStrike revenue policies.

  • Partner with central functions (Finance, Legal, Accounting, Customer Support) to proactively eliminate any delays at Order Booking (Deal Terms, Customer details) and communicate with the Sales team.

  • Identify, lead and deliver projects aiming at improving internal processes, data integrity, and quote accuracy in both SFDC and CPQ.

  • Mentoring, coaching, and contributing to the development of the Deal Desk team on standard policies, procedures and best practices while promoting professional growth.

  • Developing and utilizing operational Key Performance Indicators (KPIs) to gather insights, track performance and drive accountability.

  • Optimize quoting and booking processes for all product offerings through direct, reseller, and Cloud Marketplace channels.

  • Communicating clearly to drive expectations and instill consistency amongst the team.

  • Making decisions in Deal Desk staffing and hiring decisions.

  • Salesforce CPQ super user who understands the logic behind the tool to be able to quickly diagnose and troubleshoot common errors.

What You’ll Need 

  • 5+ years of experience in a deal desk, finance, or revenue accounting role, preferably with SaaS experience

  • BS, MBA in Finance, Economics, or related and relevant areas

  • A thorough understanding of the sales process

  • Strong business acumen with excellent communication skills – verbal and written

  • Proven ability to lead and manage people to accomplish a common goal

  • Self-motivation, ability to work under pressure, dependability with deliverables and deadlines, and ability to multi-task

  • Flexibility to work extended hours during peak periods




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Technology we use

  • Sales & Marketing
    • SalesforceCRM


Fantastic downtown location walking distance to awesome restaurants and happy hour spots.

An Insider's view of CrowdStrike

What’s the vibe like in the office?

I was truly blown away by how great CrowdStrike’s culture is. We’re incredibly collaborative and everyone genuinely likes to spend time with one another. This is just one of the reasons that really drew me to grow my career here!


Corporate Sales Manager

What does your typical day look like?

A Corporate Account Executive is essentially a relationship manager between any organization that we're working with and CrowdStrike. We're strategic and we really dig into the current security environment of a company: finding out what their pain points are, finding out what their goals are, and then positioning a solution!


Corporate Account Executive

What are some things you learned at the company?

Being in a role that works with multiple departments within CrowdStrike, as well as, with others outside of the company, I have learned the importance of clear communication & collaboration skills through exposure to different situations and learning from those around me. I am excited to see how these skills grow as I develop in my career.


Account Manager, Renewals - Team Lead

How do you empower your team to be more creative?

My leadership style is to be supportive and a little bit experimental. We don't try to cookie cut our reps. We want everyone to find out what they are good at and then coach to those strengths, cover the weaknesses and help everyone find their own way to be successful.


Senior Director, Corporate Sales

How has your career grown since starting at the company?

CrowdStrike has provided endless opportunities for my professional growth. Not only has the organization provided the support to advance my career internally, but they also prepare you for success with any future endeavors outside of the CrowdStrike organization!


SMB Account Executive

What are CrowdStrike Perks + Benefits

CrowdStrike Benefits Overview

We offer flex schedules, a comprehensive benefits package, health and wellness programs, fully stocked company pantry, company and team events, and commuter benefits. We also offer our people the chance to work on passion projects and innovation during our annual “Think Week” as well as peer recognition and reward programs like Team Bravo award for cross-functional collaboration and Hero award for those who embody our core values and live our culture.

Volunteer in local community
CrowdStrike supports employees in charitable efforts and community service for charities and causes important to the local team.
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
Competitive 401(k) plan.
401(K) Matching
Company Equity
RSU's are available as part of employee compensation.
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
CrowdStrike provides 12 weeks of parental leave for the primary caregiver and 8 weeks leave for the secondary care giver.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
We sponsor company-wide bring your child to work days as well as company events where family is encouraged to attend.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
We offer pre-tax commuter benefits.
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available

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