Design and lead Salesforce solutions: architect custom development, integrations, and data migrations; manage releases, testing, documentation, and stakeholder communication to ensure customer success.
Demand Chain has built a company and culture that improves the lives of our team, clients, and the communities around us. We work hard to ensure our team members feel engaged, motivated, challenged, with a sense of belonging, so they can thrive.
Defining traits of our culture include: passion, a sense of urgency, integrity, accountability, adaptability, ownership, joy, and optimism. We’re problem solvers, life-long learners, experts in our industry, slightly sarcastic, but always fun-loving.
Sound like you? Want to grow, develop, build meaningful relationships, and create value for the communities around us?
JOIN OUR TEAM!
Solution Architects align customer value and outcomes throughout strategy, sales and delivery of Salesforce solutions through ensuring customer success and driving significant business value. The ideal candidate will have a proven track record in delivering programs and the ability to communicate complex technical concepts to non-technical clients and internal teams.
Who will be Successful in this Role?
- Someone who can inspire the possible
- Relationship-builders
- Right-brain/Left-brain balanced (analytical/technical + interpersonal)
- Driven to shatter goals and overcome any obstacle
- Exceptional communicators
What will I be doing?
- Architect a detailed solution tailored to customers' goals, taking into account their current and future-state environment
- Effectively communicate and present the design, positive impacts, and limitations of proposed solutions to customers
- Approach each customer as a unique customer, ensuring that their environment, skill set, internal processes, and business structure are accounted for in overall designs
- Lead the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
- Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes.
- Lead technical design sessions; architect and document technical solutions that are aligned with customer business objectives
- Collaborate with your team and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements
- Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project
- Be the subject matter authority for the Salesforce solution being delivered for the customer, leading product, technology and business teams
- Lead and facilitate project meetings, providing project status report to management, assisting in test scenarios and validating results
- Design and lead the execution of test plans to ensure a quality solution is delivered and demonstrate technical thought leadership
- Ensure documentation of the steps for testing
- Supervise the configuration, quality assurance, testing, and deployment of Salesforce
Minimum Salesforce certified:
- Administrator
- Sales Cloud Consultant
- Service Cloud Consultant
- Platform App Builder
What Technical Skills/Education do I need?
- 4-year Bachelor’s degree in Business, Computer Science, or equivalent
- 4+ years Salesforce implementation experience in a technical or functional role
- Professional Services experience
- 2+ years leading technical engagements with a program management or architectural responsibilities
- Experience presenting and gaining buy-in within multiple organizational levels including the C-suite
- Previous experience as a solution/sales engineer for a professional services company
- Salesforce Architecture certifications
- Active in the Salesforce community
- Ability to demonstrate the value of core Salesforce product offerings
What behaviors should I demonstrate?
- Achieve Results: Demonstrates the ability to build and manage a robust opportunity pipeline within your client base.
- Be Accountable: Take accountability for your successes and ownership of results.
- Ensure an Exceptional Customer Experience: Create & foster a culture of far superior service to our clients, in order to build clients for life.
- Practice Situational Adaptability: The ability to adapt your approach and demeanor in real time, to match the shifting demand of different situations.
- Influence Effectively: Demonstrate organizational and interpersonal savviness to maneuver comfortably through complex policy, process, and people-related dynamics.
- Engages & Inspires: Able to paint a compelling picture of solution and strategy that motivates others to action.
Similar Jobs
Information Technology
Design and lead scalable Salesforce Sales Cloud solutions, scope projects, advise clients as a trusted technical lead, guide and QA consultant work, manage risks, and leverage AI tools (Einstein/Agentforce) to improve sales processes across pipeline, forecasting, and opportunity management.
Top Skills:
AgentforceAi ToolsCpqEinstein For SalesExperience CloudRevenue CloudSales CloudSalesforceService Cloud
Information Technology • Consulting
Lead design and delivery of scalable Salesforce solutions for digital sales. Define architecture standards, drive integrations, run workshops and proofs-of-concept, support technology strategy, and introduce emerging Salesforce technologies to enhance customer experience globally.
Top Skills:
AgileMarketing CloudSales CloudSalesforceSalesforce AdminSalesforce ArchitectSalesforce DeveloperWaterfall
.png){kind=logo}
Big Data • Information Technology • Business Intelligence • Consulting
Design and lead Salesforce Revenue Cloud (CPQ & Billing) architectures, collaborate with business and technical stakeholders, produce solution documentation, govern implementation deliverables, mentor consultants, and promote reusable architecture assets and best practices.
Top Skills:
Agentforce Revenue Management (Rca)Experience CloudIndustries CpqOmnistudioSales CloudSalesforce BillingSalesforce CpqSalesforce Revenue CloudService Cloud
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
