The Senior AI ML Engineer will develop AI systems, ensure model quality, lead architecture governance, and manage observability for healthcare solutions.
Requisition Number: 2341783
Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together.
In support of AI 10.0 Scaling and leveraging AI to apply processing rules directly from source documentation via enterprise assets, we're adding resources to our Claim Edit Hub team. This team will work to derive rules/edits directly from source documents (i.e. Policies) and expose them via Agentic workflow to make them accessible in a real time manner. This will also support our "shift left" strategy to enable claim edits/rules to be executed on Trial Claims to provide transparent cost estimates to Providers and Members.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together.
In support of AI 10.0 Scaling and leveraging AI to apply processing rules directly from source documentation via enterprise assets, we're adding resources to our Claim Edit Hub team. This team will work to derive rules/edits directly from source documents (i.e. Policies) and expose them via Agentic workflow to make them accessible in a real time manner. This will also support our "shift left" strategy to enable claim edits/rules to be executed on Trial Claims to provide transparent cost estimates to Providers and Members.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
- Responsible AI & Compliance
- Building & Productionizing AI Systems (agentic services, APIs/SDKs, RAG/CAG, E2E pipelines)
- Ensure Model Quality, Evaluation, Security & Safety
- Implement Observability, Operations excellence
- Drive Architecture, Governance & Engineering Standards
- Cross Functional Leadership & Collaboration
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 5+ years in Observability & Monitoring
- SLOs for latency/cost/error; drift/skew detection; tracing/telemetry (OpenTelemetry style); alerting (eg, Prometheus/Grafana equivalents)
- 3+ years in Programming & Packaging
- Python (typing, pytest, packaging), SQL; shell for automation
- 3+ years in ML / DL Frameworks
- scikit learn, XGBoost; PyTorch or TensorFlow/Keras for deep learning
- 3+ years in GenAI & Agents
- LLM evaluation methods; RAG pipelines; prompt/route registries; LangChain style orchestration; model hubs (eg, Model Garden / Hugging Face)
- 3+ years in Pipelines & Orchestration
- Kubeflow or Vertex AI Pipelines; Apache Airflow/Composer
- 3+ years in Model Registry, Experiment Tracking & A/B
- Model registry (eg, Vertex AI Model Registry/MLflow); experiment tracking; canary/A B rollout
- 3+ years in Serving & Inference
- Batch/online endpoints, autoscaling; versioning and rollback strategies
- 3+ years in MLOps / DevOps
- CI/CD (GitHub Actions or equivalent); IaC; secrets/certs; containerization (Docker) and orchestration (Kubernetes)
- 3+ years in Responsible AI & Compliance
- Explainability/fairness testing; PHI/PII handling; model cards; AIRB/RAI artifacts and audit ready evidence
- 3+ years in Security
- Access controls, key management, secrets hygiene; secure data paths end to end
- 1+ years in Cloud Platforms
- Public Cloud (Vertex AI, GPUs/TPUs), AWS/Azure AI services
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Top Skills
Apache Airflow
AWS
Azure Ai
Docker
Grafana
Keras
Kubeflow
Kubernetes
Opentelemetry
Prometheus
Python
PyTorch
Scikit Learn
Shell
SQL
TensorFlow
Vertex Ai
Xgboost
Similar Jobs at Optum
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Lead design, development, deployment, and maintenance of AI/ML solutions (including LLMs and Generative AI) for healthcare. Drive adoption of responsible AI, build conversational/chatbot systems, integrate AI into cloud services, ensure production reliability, mentor engineers, and align solutions with enterprise AI strategy and product goals.
Top Skills:
Llms,Generative Ai,Machine Learning,Nlp,Chatbots,Conversational Ai,Apis,Web Development,Aws,Cloud Hosting,Predictive Analytics,Automation,Monitoring,Logging
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Design, develop, and deploy production-grade AI/ML models and pipelines (LLMs, RAG, Transformers). Work with agentic frameworks, scale training/inference on Databricks/PySpark, integrate solutions via Docker and REST APIs, leverage cloud services (Azure/AWS), participate in AI governance, and mentor junior engineers to deliver measurable pharmacy optimization outcomes.
Top Skills:
Python,Langchain,Langgraph,Databricks,Pyspark,Docker,Azure,Aws,Aks,Eks,Adf,Cognitive Services,Logic Apps,Power Automate,Rest Apis,Rag,Transformers,Vectordbs,Hugging Face,Openai Api,Github Actions,Uais,Mlrb
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Design, develop, test, and deploy generative AI/ML models (LLMs, RAG, agentic AI) into production using agent frameworks, containerization, CI/CD, and cloud platforms; analyze large datasets and optimize system performance.
Top Skills:
Python,Typescript,Genai,Llms,Rag,Agentic Ai,Claude Agents Sdk,Openai Agents Sdk,Langchain,Aws,Gcp,Github Actions,Containerization
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center

