Leads analytical projects from requirements through recommendations and implementation support. Analyzes KPIs, product releases, and service initiatives using quantitative methods and A/B testing. Collects and validates data, develops dashboards, reports, models, and analytical tools, identifies process automation opportunities, presents findings to stakeholders and leadership, and mentors junior analysts.
Description
As a Business Analyst you will perform business research that's designed to improve business processes and support decisions that contribute to the growth of profitable business.
Responsibilities:
Qualifications
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
$83,000.00 - 139,000.00
As a Business Analyst you will perform business research that's designed to improve business processes and support decisions that contribute to the growth of profitable business.
Responsibilities:
- Lead analytical projects from requirements gathering through recommendations and implementation support.
- Partner with service centers, product owners, project managers, and other teams to improve customer and employee experiences.
- Analyze KPIs, product releases, and service initiatives using quantitative methods, including A/B testing.
- Collect, clean, validate, and analyze data from multiple sources.
- Conduct business and process research to evaluate opportunities, feasibility, costs, and potential impacts.
- Develop reports, dashboards, models, and analytical tools to support business decisions.
- Identify opportunities to automate and improve processes, reporting, and analytical tools.
- Present clear findings and recommendations to stakeholders, management, and senior leadership.
- Mentor junior analysts and contribute to a collaborative team environment.
Qualifications
- Bachelor's degree in mathematics, statistics, economics, business, or a related quantitative field and three years of relevant experience, or equivalent experience.
- Experience with data analysis, statistical concepts, and business research.
- Proficiency in SAS and SQL; Snowflake experience preferred.
- Strong Excel skills, including pivot tables and formulas.
- Ability to develop reports, dashboards, and analytical tools.
- Strong problem-solving, communication, project management, and stakeholder relationship skills.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco
$83,000.00 - 139,000.00
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