Build and maintain CI/CD pipelines, cloud infrastructure, Terraform automation, database systems, monitoring, and observability on Google Cloud. Support reliability, security, compliance, incident response, and shared on-call operations while applying backend engineering expertise to production services. The role manages PostgreSQL, Redis, BigQuery, Bigtable, and Firestore environments and contributes to disaster recovery and operational tooling.
About Helm Health
Role Overview
Responsibilies
Requirements
Preferred Qualifications
Characteristics
Internal Tools/Technology
Compensation
Benefits/Offerings
Occasional Travel
Helm is a Series A start-up transforming health insurance with "Dynamic Copay" – a new insurance plan that lets members see simple, upfront prices for all medical care before making decisions. Our team is building the infrastructure to power these plans for health insurance payors. With Helm, our clients offer simpler health plans to their members, helping them navigate to higher-value care.
Our team has specialized in Dynamic Copay solutions since 2020, and Helm is the only independent platform in the market. We have grown rapidly since our launch, working with clients from local health plans to the nation's largest health insurers. The market is forming around us, making it an exciting time to join!
Role Overview
We're seeking a Senior Backend Engineer to join our Infrastructure team and report to our Principal DevOps Engineer. You'll focus on platform engineering and DevOps — CI/CD, cloud infrastructure, reliability, and operational tooling. You'll serve as the second engineer on the Infrastructure team, providing cross-coverage, including shared on-call rotation. We're looking for someone with strong backend engineering fundamentals and infrastructure expertise — you should be comfortable reading and reasoning about application code and understanding it in the context of deployed production services.
Responsibilies
- Build and maintain CI/CD pipelines, deployment workflows, and infrastructure automation.
- Manage and scale cloud infrastructure on Google Cloud Platform
- Maintain and extend infrastructure-as-code with Terraform/Terraform Cloud
- Support database operations across PostgreSQL, Redis, BigQuery, Bigtable, and Firestore — including provisioning, scaling, backups, and performance tuning
- Contribute to monitoring, alerting, and observability across production systems
- Participate in on-call rotation and incident response
- Support compliance and security requirements (HIPAA, SOC 2 Type 2)
- 5+ years in backend engineering, with significant infrastructure or DevOps experience
- Strong Terraform/Terraform Cloud experience
- Experience with Docker and Kubernetes in production
- Google Cloud Platform experience
- Hands-on experience operating and scaling databases (relational and NoSQL)
- Experience with CI/CD systems, monitoring, and observability tooling
- Backend engineering fundamentals — you've built and maintained production services, even if infrastructure is now your primary focus
- Go proficiency
- Experience with disaster recovery planning and runbook creation
- Healthcare infrastructure experience — HIPAA, SOC 2 Type 2, HITRUST
- Incident management tooling (incident.io or similar)
- Python proficiency
- Start-up experience
- Reliable and detail-oriented — infrastructure mistakes are expensive, and you take that seriously.
- Mission-driven — motivated by making healthcare simpler and more transparent
- Willing to ask questions and admit what you don't know
- Versatile — you're an infrastructure specialist who can context-switch into application-level work when needed
- HCP Terraform / Google Cloud Platform
- Cursor / Linear / GitHub / Notion / Whimsical
- Slack / Google Workspace / Zoom
- incident.io / Sentry / Cloudsmith
- Claude, ChatGPT, Gemini — we are an AI-forward engineering team
- macOS / Linux
The target base salary range for this position is $150,000 - $225,000 and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by several factors, including experience, skills, location, internal pay equity, and other relevant business considerations.
- Unlimited PTO (mandatory 12 days)
- Computer + home office stipend
- 401(k) + matching
- Medical, dental, and vision insurance
- Autonomy and tons of room for career growth
We meet quarterly as a company.
Please note that this is a fully remote opportunity.
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Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
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