Build backend services, APIs, BFFs, orchestration layers, and reusable business services for a Sales Command Center. Integrate Microsoft Dynamics 365 and Dataverse with enterprise systems using secure REST, asynchronous, and event-driven patterns. Implement authentication, resilience, caching, read models, observability, testing, and CI/CD. Troubleshoot production integrations across user interfaces, backend services, APIs, and CRM systems.
StatusNeo is a global AI-native transformation firm helping enterprises design, engineer, and govern AI-led systems with trust at the core.
We work with global enterprises across BFSI, retail, healthcare, airlines, and platform-driven industries to transform how software is built, operated, and scaled in an AI-first world.
Our work is anchored in Authentic AI™ — an approach that treats AI not as a feature or experiment, but as a continuously evolving system that must be engineered with intent, accountability, and governance.
At StatusNeo, we don’t just talk about AI transformation.
We build it — across engineering platforms, AI-native SDLC, agentic systems, and enterprise operating models
ROLE MANDATE
Build the backend services, APIs and orchestration layer behind the Sales Command Center. The role sits between the web/iOS experiences and Dynamics 365, creating reusable services that combine CRM information with data and workflows from other enterprise platforms.
KEY RESPONSIBILITIES
• Design and develop backend services using Python and FastAPI.
• Build BFFs, domain APIs and reusable business services supporting the Sales Command Center.
• Implement secure integration with Microsoft Dynamics 365 / Dataverse.
• Build orchestration services combining CRM data, documents, customer context, sales workflows and other enterprise systems.
• Implement REST APIs, asynchronous workflows and event-driven integration patterns.
• Build Dynamics adapter / anti-corruption layers so UI and domain services do not become tightly coupled to CRM schemas.
• Implement authentication, authorization, idempotency, retries, timeouts, circuit breakers, rate limits, caching and canonical error handling.
• Develop read models and caching patterns where high-volume requests should not directly hit Dynamics.
• Use Azure API Management, Service Bus / Event Grid, Key Vault and Azure Monitor / Application Insights.
• Write unit, integration and contract tests and contribute to CI/CD quality gates.
• Troubleshoot production and integration issues across UI, APIs, backend services and Dynamics.
REQUIRED SKILLS
• Python
• FastAPI
• REST APIs and microservices
• Azure application development
• Azure API Management
• Azure Service Bus / Event Grid
• Azure Functions / App Service / containers
• SQL / NoSQL
• Redis or equivalent caching
• OAuth 2.0 / OIDC / JWT
• Observability and distributed tracing
• CI/CD and automated testing
• Dynamics 365 / Dataverse Web API
• Dynamics workflows, security roles and service limits
PREFERRED EXPERIENCE
• Headless CRM implementation experience
• BFF and API gateway architecture
• Event-driven read-model patterns
• CRM integration with document, analytics or customer-data platforms
• Financial-services technology experience
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