The Professional Services team at SailPoint prides itself in being a supportive environment with an open door policy. Everyone is invested in our employees' success and is ready to welcome you to the team, make themselves available to you, and help you succeed. The PS team works to get our customers the help needed to maximize their identity governance platform with extensive, solution-specific experience, our consultants are dedicated to ensuring success before, during and after our customers' SailPoint implementation.
This position (part of our Professional Services team) is responsible for playing the technical lead role in the successful installation, integration and deployment of SailPoint IdentityIQ in client environments and assisting our implementation partners in that process.
Responsibilities:
- Installation, integration and deployment of the IdentityIQ product in client environments.
- Communicating to clients and partners aspects of both the product and the implementation at the technical and/or functional level appropriate for the situation.
- Post-sales requirements gathering, analysis and documentation.
- Working with clients post implementation for user testing, debugging, support and maintenance.
- Managing project scope, schedule, status and documentation.
- Developing and delivering technical training designed to enable/educate SailPoint implementation partners.
Requirements:
- 5-7+ years of professional work experience as part of an enterprise software company or systems integrator. This should include 3+ years of enterprise software implementation experience.
- Experience with the following programming languages: Java, BeanShell/JavaScript, JSP/Servlets, SQL.
- Experience with the following web technologies: XML, SPML/SOAP, Web and Application Servers, HTML.
- Experience setting up and installing software on both Windows and Unix (Linux, Sun, HP, AIX) platforms.
- Experience with Databases (Oracle, Sybase, MSSQL, MySQL).
- Experience with Directories (LDAP, AD).
- Experience with enterprise systems (SAP, PeopleSoft) a plus.
- Familiarity with identity management provisioning systems (Sun, Oracle, IBM, Novell) a plus.
- Familiarity with RBAC a plus.
- Excellent communication skills and extensive experience working with clients and partners.
- Experience with Project Management duties (project planning, resource management, scope, schedule and status, documentation).
- Experience with QA duties is a plus (usability testing, performance testing, automated testing, test scripts, test cases and test plans).
- Security software or internal IT audit experience a plus.
- Experience in a startup company is a plus.
Education:
Computer Science, Engineering, or equivalent experience. J2EE certification is a plus. CISSP certification is a plus.
Travel:
This position requires approximately 35% travel.
SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact [email protected] or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
Top Skills
SailPoint Austin, Texas, USA Office
11120 Four Points Drive , Austin, TX, United States, 78726
International Culture
SailPoint aims to ensure that every element of its culture is both accessible and scalable, offering an enriching workplace experience for employees worldwide. Tied together by tools, practices and opportunities for connection, employees are empowered to make an impact together — from anywhere.
Engineering
Our engineering team is a remote-friendly team with a strong focus on career development and promotion. Our organization is comprised of small teams that are wholly responsible for one or more services, including architecture, development, quality, reliability, monitoring, and operations.
Professional Services
The professional services team at SailPoint prides itself on being an environment that fosters growth, collaboration and success. As an employee within professional services, you will have a chance to work with some of the biggest companies in the world, implementing one of the most sought-after solutions in technology. You’ll be part of a diverse, inclusive culture that makes it feel like a much smaller company.
Sales
At SailPoint, our sales crew members take part in our robust certification academy that features instructor-led webinars and self-service training. Our top employees from product, marketing, sales engineering, sales operations and sales lead these training sessions, delivering knowledge through storytelling, whiteboarding, breakout sessions and demos. At SailPoint our sales team is focused on being a collaborative atmosphere that is invested in our employees.
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