Senior Consultant

Tria Federal (Tria) is seeking a Senior Consultant to support Tria's Military and Veteran Health portfolio and the U.S. Department of Veterans Affairs (VA) Veteran Community Care (VCC) Program. This client-facing role will lead complex healthcare operations and transformation workstreams, coordinate cross-functional teams, and develop high-quality products and contract deliverables that help improve Veterans' access to timely, coordinated community care. The Senior Consultant will serve as a trusted advisor to client and Tria leadership, applying project management, process improvement, data analysis, and executive communication skills to solve operational challenges, manage risk, and advance program priorities.

Requirements:  

• 7+ years of consulting, program/project management, or healthcare operations experience, including leadership of complex workstreams in a federal or highly regulated environment.
• Bachelor's degree in Healthcare Administration, Public Health, Business Administration, Health Informatics, or a related field.
• Demonstrated knowledge of healthcare operations in one or more areas such as referrals and authorizations, care coordination, provider network operations, claims/payment, utilization management, or clinical integration.
• Proven ability to develop and manage work plans, milestones, dependencies, risks, issues, decisions, and contract deliverables.
• Excellent executive communication, facilitation, stakeholder management, analytical, and writing skills, with the ability to produce decision-ready products under tight deadlines.
• Advanced proficiency with Microsoft 365, including Excel, PowerPoint, Word, Teams, and SharePoint; ability to analyze data and communicate actionable insights.

Qualifications: 

• Direct experience supporting VA, VHA, the Office of Integrated Veteran Care, the Veteran Community Care Program, Community Care Network operations, or another federal health program.
• Familiarity with Community Care workflows and technologies such as HSRM, EHR/Oracle Health, Power BI, Power Platform, or related referral, authorization, care coordination, and reporting tools.
• PMP, Lean Six Sigma, Prosci, CSM, or comparable professional certification.
• Master's degree in Healthcare Administration, Public Health, Business Administration, Health Informatics, or a related field.
• Experience with change management, training, communications, executive governance, implementation readiness, or healthcare payer/provider operations.

Responsibilities: 

• Serve as a senior client-facing advisor to Tria and VA/VHA stakeholders, translating Veteran Community Care priorities into clear work plans, decisions, and measurable outcomes.
• Lead complex workstreams across Community Care operations, including referral and authorization, care coordination, provider network management, claims/payment, clinical integration, and implementation readiness.
• Develop and manage integrated project plans, milestones, dependencies, risks, issues, decisions, and action items; provide concise status reporting and timely escalation.
• Conduct current-state and future-state assessments, process mapping, requirements analysis, root-cause analysis, and performance improvement to recommend practical, sustainable solutions.
• Produce executive briefings, governance materials, standard operating procedures, playbooks, dashboards, decision papers, and contract deliverables with high quality and on-time completion.
• Facilitate stakeholder interviews, workshops, governance forums, and working sessions across federal leaders, clinicians, business owners, technical teams, field stakeholders, and contractor partners.
• Lead and mentor consultants; assign work, review deliverables, maintain quality standards, and promote knowledge sharing, collaboration, and continuous improvement.
• Support Tria program and account leadership with resource planning, quality and risk management, performance reporting, client relationship management, and growth activities while safeguarding sensitive Veteran, PII, and PHI data.