Senior Contracts Manager - Enterprise Procurement

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Enterprise Procurement Sr. Contracts Manager

Job Description

As an Enterprise Procurement Sr. Contracts Manager, you will be responsible for supporting the CVS Health enterprise by leading a team of talented & diverse professionals responsible for drafting, negotiating, and finalizing IT and Non-IT deals and contractual documents for the purchase of all categories and commodities of non-merchandise goods and services. You will perform these tasks in accordance with corporate contract and purchasing policies. In this role, you will also lead and/or represent Enterprise Procurement on project teams that include or report to CVS senior leadership and are tasked with facilitating enterprise-wide strategic initiative projects, proposing and executing enterprise-wide savings initiatives, communicating and enforcing both internally and externally CVS policy as well as regulatory requirements, meeting and exceeding business goals, supporting supplier diversity among CVS vendors and within the enterprise, and supporting CVS growth strategy by leading supplier integration efforts related to CVS mergers and acquisition transactions driving CVS growth and synergy opportunities. 

** Hybrid Work Model: The Enterprise Procurement Sr. Contracts Manager is required to report to work on Tuesday’s and Wednesday’s each week **

As an Enterprise Procurement Sr. Contracts Manager, you will: 
 

• Draft, prepare and review contract documents in accordance with established company policies and procedures designed to minimize potential exposure while maximizing benefits.

• Lead all aspects of supplier contract exercises by negotiating all key terms of a variety of contract documents, including but not limited to legal and business terms to provide the appropriate level of risk mitigation as well as value for the enterprise.

• Analyze all contract requirements, special provisions, terms and conditions to ensure compliance with appropriate laws, regulations, corporate policies and business unit procedures and requirements. 

• Effectively communicate the importance and intent of all required terms and conditions to both internal and external stakeholders which is crucial to success in this role.

• Interact consistently with key CVS subject matter experts from areas such as Legal, Sourcing (both IT and Non-IT), Global Security, Information Governance, Risk Management, Privacy, Tax, various Finance areas i.e. IT Finance, FP&A, External Reporting among others) to ensure all current policies and procedures are reflected in contract documents and vendor communications.

• Partner with Sourcing colleagues to support development of RFP requests by providing the necessary contractual documentation for participants to review as components of the exercise. Answer questions posed by participants’ legal counsel in the course of RFP negotiations and ensure problematic provisions are introduced to business leaders as key focal points of internal consideration when determining awards.  

• Act as the key point of contact and communication between Legal, finance, senior leadership, and business teams as well as the vendor concerning status and resolution of escalated contract issues and disputes that cannot be resolved at the Negotiator level. 

• Accurately and comprehensively identify contractual risks and associated dangers (e.g,, limitation of liability, waiver of consequential damages, etc.) for purposes of escalation to Senior Leadership to properly investigate and advise various levels of CVS management on contractual issues thoroughly.

• Routinely participate in presentations, webinars and roundtable discussions to engage and educate business departments enterprise-wide to promote compliance with Corporate Purchasing and Contracts Policies. 

• Demonstrate established proficiency utilizing all evolving technological tools (e.g., Microsoft Office, Word, Excel, PowerPoint, SAP/Ariba Procure to Pay Suite of Applications i.e. eSourcing, Ariba Contract Management and Ariba Buyer, Skype for Business, Level 3 Webex etc.) to streamline daily tasks and communications.

• Serve as a subject matter expert when presenting to Senior Leadership on complex deal concepts and non-standard provisions requiring executive approval.

• Act as initial liaison with business units in compliance efforts to enforce adherence to Corporate Contract and Purchasing policies.

• Manage multiple high visibility, high priority contracts/projects on a regular basis and closeout a variety of initiatives expeditiously with minimal oversight

• Work both independently/autonomously and as part of a team to identify and analyze unique contractual relationships and craft terms to best fit the business relationship and protect CVS.

• Monitor and lead a group of individuals, in multiple locations, to ensure that all projects are completed accurately, completely and within timelines.

• Review and comment on all RFI, RFP, RFQ and contracts created by Enterprise Procurement on behalf of CVS Health.

• Make sound business decisions based on available information relating to sourcing opportunities for CVS Health. Determine strategy for negotiations of expense and capital items to achieve savings goals for CVS Health.

• Represent Enterprise Procurement and CVS Health with internal customers, vendors and outsiders, and interact with professionalism at all times.

• Become a role model for the department. Mentor and guide staff where appropriate and discipline when necessary.

• Collaborate with other staff to maintain Enterprise Procurement Manual and templates: manage changes to the current Enterprise Procurement Process Manual and templates working directly with the Director, Enterprise Procurement Contracts.

• Perform work on special projects as assigned by management.

• Obtain feedback, build business relationships and reduce to contract language addressing specific issues raised by internal stakeholders including, but not limited to Legal, Compliance, Risk Management, Information Privacy and Governance, Internal Audit, and Tax.

• Adhere to the goals, standards, policies and objectives of the NON-IT and IT Sourcing and Contract Management team.

• Lead the development and maintenance of terms and conditions for purchasing agreements and contracts.

• Lead activities which ensure suppliers meet defined requirements, goals and targets.

• Support supplier improvement targets in cost, quality and on time delivery to existing agreements.

• Provide analysis, documentation and interpretations of contractual rights and obligations internally and externally, ensure that due diligence is practiced in complying with the stated terms and conditions.

• Work with vendors, vendor managers and internal stakeholders to maintain a professional relationship.

• Serve as a point of contact and subject matter expert for contractual matters.

• Support the identification and investigation of cost of ownership opportunities including non-purchase price driven opportunities Contract Compliance and Administration.

• Implement contract modifications to accommodate regulatory, legislative, industry or legal changes. Seek advice from legal, compliance, and other key internal stakeholders when appropriate.

• Schedule and attend meetings with key internal stakeholders related to the Sourcing process, compliance, and audit and vendor management functions to ensure continued alignment on key policies which affect contracts.

• Support the Contract Administration function, including aspects of Contract Administration, Document Management, Process Workflows, and Reporting and Compliance requirements.

• Update and maintain contract templates and other required documents as necessary.

Required Qualifications:

• Minimum 7 years of professional work experience
• Minimum 5 years of experience working in a contracts support environment
• Minimum 5 years drafting complex contractual documents, memorandum, terms and conditions, etc.
• Minimum 3 years of professional experience and knowledge advising senior leaders/executives on contract law and risks and how these issues impact the contracting process
• Ability to prioritize multiple tasks & high volume of contractual negotiations simultaneously

Preferred Qualifications:

• Experience as a recurring user of Ariba Contract Management platform (or similar tool) is highly preferred.
• Experience negotiating non-merchandise/indirect commodity purchases of goods and/or services deals/contracts is preferred
• Experience within the Retail and/or Healthcare Industries is preferred
• A legal degree or degree in contract administration, public administration, business management or a closely related field is strongly preferred (MBA or JD preferred)
• Certified Purchasing Manager (C.P.M.) or Certified Public Purchasing Officer (C.P.P.O), Certified Federal Contracts Manager (C.F.C.M.), Certified Professional Contracts Manager (C.P.C.M.) designations preferred
• Professional experience managing, training and developing of people strongly preferred

Education:

• Bachelor's degree from an accredited four year college or university required; and or equivalent work experience.
• Master's degree and/or JD are both highly desired.

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.