Senior Coupa Administrator

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

 

This position will provide day to day administration of the Coupa Procure to Pay platform in the areas of implementation, application support, process governance and improvement, data analysis and retrieval, report generation and general application activities.  Our ideal candidate will have an advanced understanding of the core application as well as a basic understanding of Procure-to-Pay processes, bulk data uploads and integration processes. SAP experience is a plus.
ESSENTIAL DUTIES AND RESPONSIBILITIES

·         Work with the Coupa Implementation / Integration Team to complete Coupa rollout of the established P2P Process in new sites. 

·         Provide technical support to application users and assist in error management through administration of Jabil’s support ticketing system. 

·         Assist in the design, development, testing, training and roll-out of additional Coupa modules as required. 

·         Identify opportunities to utilize additional Coupa features or modules.

·         Provide Coupa application support, identify training needs, and make recommendations for functionality and business process improvements. 

·         Partner with Global Shared Services:  Communicate with the regional catalog and supplier enablement teams to ensure consistent approach across the world.  Assist in developing in-take forms to allow end users to request support to load catalogs, enable punch out or enable cxml invoicing. 

·         Coordinate with the purchasing community to ensure buying channel implementation to allow Jabil to stay in front of our competition from a supply chain management standpoint. 

·         Forge successful relationships with the purchasing community and Coupa users to work and apply purchasing strategy. 

·         Assist Business Units in identifying cost reduction opportunities for sourced components. 

·         Demonstrate a return on investment for all enhancements made to Jabil’s supply chain tools or processes. 

·         Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor. 

·         Comply, follow, and enforce all procedures within the company security policy. 

·         May perform other duties and responsibilities as assigned. 
JOB QUALIFICATIONS & KNOWLEDGE REQUIREMENTS

·         Experience in working with Coupa Procure to Pay is required - emphasis on core procure-to-pay, contracts (CLMA, CLMS), and general system administration. 

·         Ability to create procedural manuals. Ability to effectively present information or training material and respond to questions from relatively large groups of people. 

·         Strong problem solving, analytic, negotiation, project management, and people skills are a must.  

·         Ability to define problems, collects data, establish facts, summarize information, and draw valid conclusions.  

·         Ability to solve practical problems with limited information.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 

·         Ability to work effectively under pressure with constantly changing priorities and deadlines. 

Bachelor’s degree, preferably in business, information systems, or finance. 

·         Five to eight years of relevant business experience. 

·         Coupa certification is preferred, but not mandatory

The pay range for this role is $100,100 - $180,200. Job-related, non-discriminatory factors used to determine the actual offered rate include qualifications and experience, geographic location, education, external market data, and consideration of internal equity. The anticipated close date of this job requisition is: November 30, 2026.

As part of the total rewards package, this position is eligible for a short-term incentive based on performance. In addition, Jabil offers benefits to enhance your health, wealth, and resilient self. These include medical, dental, and vision insurance plans; paid time off accruing at a rate of 3.07 hours during your first year of employment; 4 weeks of paid parental leave; in 2027, 11 company-paid holidays (9 fixed holidays and 2 optional floating holidays), subject to change yearly; 401(k) retirement plan; and employee stock purchase plan.

 

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Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

 

Accessibility Accommodation  

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [email protected] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

 

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