Senior Director, Sales, North America

Work Schedule

Environmental Conditions

Job Description

Senior Director, Sales, North America 

Position Summary: 

As Senior Director, Commercial for Americas at Thermo Fisher Scientific Inc., you will lead commercial activities in North America, ensuring flawless execution of our growth agenda. 

*This role is remote based in Canada.

Key Responsibilities: 

• Lead the North American commercial team in successfully implementing strategic growth initiatives and commercial activities. 

• Develop and implement the Go-To-Market (GTM) strategy to support divisional AOP and STRAP. 

• Collaborate across functions such as Service Management, Customer Services, Sales Operations, and Supply Chain to improve customer value. 

• Foster and strengthen high-level customer relationships, serving as a point of contact for any concerns raised by our partners and representing Thermo Fisher Scientific in senior-level discussions. 

• Align actions and processes across local, regional, and global teams to improve customer happiness and achieve a world-class Customer Allegiance Score (CAS). 

• Attract, develop, and retain talent while building an effective leadership succession pipeline. 

• Foster an inclusive environment that drives employee engagement measured by the Employee Involvement Survey (EIS). 

Qualifications

Education:

• Four-year degree in a relevant field (business or life sciences).

Experience:

• At least 10 years of proven experience in a commercial sales or marketing management role, preferably within the Life Sciences industry. 
• Relevant experience in managing business functions with a minimum of 5 years of P&L general management experience. 
• ​Demonstrated experience in driving growth and share gain in a large, complex business through direct and indirect sales channels. 
• In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills and Abilities

• Strong knowledge of financial and business operations with proven ability to drive margin expansion and operational improvements. 

• Ability to develop creative growth strategies and guide successful execution. 

• Strong leadership skills with the ability to coach, mentor, and lead employees to achieve performance objectives. 

• Demonstrated experience working effectively in a multi-divisional matrix organization. 

• Possessing a strong determination and a focus on achieving desired results. 

• Strong communication ability across various levels within the organization and with external collaborators.