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HONK is transforming the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. With the highest customer satisfaction scores in the industry and a continued commitment to digital innovation and excellence, HONK remains a trusted partner for some of the nation’s largest insurers, fleets, automotive original equipment manufacturers (OEMs), and retailers.
HONK is seeking an experienced and versatile fully remote Senior Software Engineer. In this role, you will work closely with our CTO and team of full-stack engineers to design, architect, and build new products and features. From enhancing our back-end RoR systems to scaling our ML-based dispatch platforms, you will drive the technical direction and play a critical role in our continued growth. This is a perfect opportunity for an engineer who thrives in a fast-paced, data-driven environment, iterates quickly, and is eager to have a hands-on role in shaping product development.
Responsibilities
- Collaborate with the CTO and engineering team to design and architect new features and products.
- Develop and maintain our back-end dispatch applications using Ruby on Rails.
- Improve and scale our real-time, location-based systems and machine learning dispatch systems.
- Work across the stack, including building and integrating APIs, improving scalability, and ensuring performance.
- Write clean, maintainable code, and review and enforce best practices in system design and coding standards.
Preferred Experience
- 5+ years of software engineering experience, with a strong background in full-stack development.
- Expertise in building highly dynamic web applications in an agile environment.
- Proven experience with Ruby on Rails apps, RESTful APIs, and real-time, location-based systems.
- Solid understanding of both SQL (PostgreSQL) and NoSQL (Redis) databases.
- Hands-on experience with telephony apps (e.g., Twilio) is a plus.
- Experience with scalability and performance management of large-scale systems.
- Proficiency with modern tools such as Git, Bitbucket, Jira, and continuous integration (CI) pipelines.
- Strong communication skills and ability to lead and mentor other engineers.
At HONK, we're a community of diverse and passionate individuals who believe in the power of remote work and the strength of inclusivity. As a remote-first company, we embrace the boundless possibilities of collaboration and flexibility, allowing our team members to thrive from anywhere in the US.
HONK is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions at HONK are based on merit, qualifications, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by law.
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
