Senior Manager, Product Operations

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the Role and Team

The Product Operations Lead is a critical member of the Product Operations team, reporting to the Director of Product Operations. This role drives the tactical execution of product operations practices, ensuring that planning, execution, and reporting processes are streamlined and aligned with strategic priorities.

You will partner closely with PMO, product and engineering to lead planning cadences, optimize resource allocation, and ensure visibility into execution health. This is a highly collaborative role, requiring strong operational expertise, data-driven thinking, and the ability to influence across teams.

What You Will Accomplish

• Lead Quarterly & Annual Planning Cadences
  Manage initiative intake, prioritization, estimation, and headcount allocation processes to align execution with strategic product priorities.
   

• Act as a Strategic Thought Partner
  Provide insights to product and engineering leadership on resourcing models, capacity planning, and organizational health to guide decision-making.
   

• Drive Execution Visibility & Accountability
  Build and manage standardized reporting and dashboards that track roadmap progress, launch timelines, and delivery performance. Ensure leadership and stakeholders have clear visibility into progress, risks, and trade-offs.
   

• Enable Product Team Efficiency
  Identify and address operational bottlenecks, drive adoption of best practices, and ensure processes are enabling teams rather than slowing them down.
   

• Support Continuous Improvement
  Partner with the broader PDLC transformation  team to evolve frameworks, tooling, and data that enhance planning and execution at scale.
   

What You Will Bring

• 7+ years of experience in product operations within a technology or product-led company.
   

• Strong background in leading planning cadences, portfolio management, and/or resource planning at scale.
   

• Ability to structure and communicate complex operational insights clearly and effectively to senior leadership.
   

• Experience working with product lifecycle tools (e.g., Jira, Airtable) and reporting/analytics platforms (e.g. Tableau).
   

• Strong analytical and problem-solving skills with a track record of improving processes and enabling better decision-making.
   

• Excellent stakeholder management and cross-functional collaboration skills, particularly with product and engineering leadership.

The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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