Senior Partner Account Manager

At 8am, we’re continuously tackling exciting and interesting problems to define the direction of the financial technology industry and transform the way professionals get paid! Our drive to become leaders in Fintech has fostered our fast-moving, growth-focused culture. We’ve assembled teams of highly collaborative problem solvers who are passionate about both personal and company growth. We are eager to create, work together, and do whatever it takes to get the job done. We also know that our people are our greatest asset and responsible for our ultimate success. As such, we invest in our team-members’ growth and development, recognize accomplishments, and celebrate successes together. We’re building a winning team, and we need more creative, collaborative, and fun-loving people to help us get the job done!

8am is hiring a Sr. Partner Account Manager. This individual contributor role will be responsible for developing an ecosystem of healthy and growing integrated partners that provide added value to our customers while leading the strategy, growth, and operations of 8am’s Consulting Program. This position combines traditional partner management with a strong program-building focus, transforming the Consulting Program into a scalable, data-driven revenue growth engine. You will spend approximately 25% of your time managing relationships with select payments partners and 75% driving the vision, growth, and success of the Consulting Program. This role is highly visible & cross-functional, collaborating with teams across Sales, Marketing, Product, Finance, and others to align partnership strategies with company objectives.

What you'll do:

Partner Management (25%)

• Cultivate and manage relationships with payments partners to accelerate merchant adoption and retention, align on shared business objectives, uncover growth opportunities, and deliver exceptional customer experiences.
• Support co-marketing, upsell/cross-sell, and enablement initiatives to accelerate partner-driven merchant adoption and Revenue.
• Track partner performance and ROI, applying insights to optimize results.

Consulting Program Ownership and Growth (75%)

• Own, develop, and scale the Consulting Program into a best-in-class revenue-generating engine.
• Recruit, onboard, and train new consultants to effectively represent and drive leads for 8am’s software and Payments products.
• Design and maintain training materials, enablement collateral, and resources to empower consultants and their clients.
• Develop a certification program in partnership with cross-functional teams, ensuring rigor and market differentiation.
• Drive co-marketing and thought leadership initiatives to amplify consultant success stories and expand brand awareness.
• Build and oversee reporting frameworks to track consultant activity, referrals, and ROI, using data to inform ongoing improvements.
• Gather and synthesize partner and market feedback to enhance program design and influence product development.
• Collaborate with internal teams to align Consulting Program strategy with company revenue, product, and market objectives.
• Serve as a strategic leader and advocate for consultants, fostering a vibrant, results-driven ecosystem.

About you:

• Bachelor’s degree in Business or related field
• 8-10 years experience in sales, partnerships, or a related field. LegalTech experience strongly preferred; payments experience a plus
• Demonstrated success in building or scaling partner or channel programs
• Strong project management skills; experience using tools such as Salesforce & Partnerstack
• Proven ability to meet or exceed revenue or program growth goals
• Excellent collaboration and cross-functional leadership skills
• Strong communication and presentation abilities, with experience creating enablement and training materials
• Analytical mindset with experience in building and using reporting frameworks to drive decisions
• Ability to manage multiple stakeholders and competing priorities in a fast-paced environment
• Periodic travel to industry, partner, and company events

Why 8am: 

At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day.

Here’s how we support our 8Team:

• Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees.
• Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members.
• Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents.
• Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching.
• Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development.
• Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually).
• Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.

At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day.

Diversity, equity & inclusion at 8am:

At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. 

Security advisory:

Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology.  As such, our Talent Acquisition Team only follows legitimate hiring practices.  We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process.  All interviews take place over phone call, Zoom/Google Meet or in person.  All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.