Jobs at 8am (Formerly AffiniPay)

As an Account Executive, you'll manage the full sales cycle including prospecting, demos, and closing deals with small to mid-sized law firms, driving business growth and cultivating customer relationships.

Outbound-focused BDR role responsible for high-volume phone prospecting (75-100 calls/day), qualifying leads, building pipeline, updating Salesforce, running targeted campaigns, reporting weekly results, and collaborating with sales and marketing to expand product awareness and opportunities.

Outbound-focused Account Executive selling CPACharge to small–medium accounting firms. Own full sales cycle: prospecting, cold calling, discovery, pitching, closing, and coordinating with underwriting and customer success. Maintain Salesforce records, hit sales/new account targets, generate referrals, and travel ~10% for events and kickoffs. Use AI tools to improve workflows and decision-making.

The Category Manager will manage sourcing strategies for technology goods and services, focusing on cost optimization, vendor performance, and compliance in procurement activities.

Sell 8am's software to small and mid-sized law firms by owning the full sales cycle: outbound prospecting, demos, negotiation, and closing. Build product and competitive knowledge, demonstrate ROI to customers, and develop long-term client relationships to drive growth and referrals.

Manage the customer lifecycle from onboarding to retention by driving adoption, identifying risks and expansion opportunities via data, delivering consultative guidance, coordinating cross-functional initiatives, running scaled engagement programs, and maintaining accurate records in success platforms and CRM to maximize customer value.

Lead and manage the Dispute Defense team to minimize chargeback risk and fraud, oversee dispute responses and collections, ensure timely submissions, monitor chargeback ratios, report win rates, collaborate with processing partners, and drive process improvements and AI-driven automation to reduce manual workflows.

This is an opportunity to join the 8am Talent Community to connect with the company for future job opportunities.

Own performance observability and testing for a microservices-based AWS SaaS platform. Design and run load/stress tests, analyze logs and metrics, define KPIs and CI/CD performance gates, forecast capacity risks, and collaborate with platform, security, and product teams to prevent customer-facing performance issues.

Own and lead onboarding for new customers of DocketWise, ensuring successful implementation, training, and early adoption. Manage customer communications, customize onboarding plans, track milestones in Salesforce, run Zoom sessions, partner with Sales/Product/Services, and drive customer satisfaction and retention during the first 90 days.